Technical Assistant (Operational Excellence)
RasGas Company Limited
مجموع سنوات الخبرة :19 years, 3 أشهر
- Works autonomously in coordinating, managing and prioritizing day-to-day administrative activities for Operational Excellence Section.
- Prepares all Weekly, Monthly, Quarterly reports to S&TG Management Team, RG Executive Leadership Team and and RG Board of Directors.
- -Maintain and update Operational Excellence and Subsurface & Technology Homesites in SharePoint.
- Provides support in stewarding RasGas Elements for Excellence to all Subsurface & Technology Group Personnel.
- Worked closely with Operational Excellence Advisor with the implementation of Well Management/Drilling Knowledge Management Site in SharePoint.
-Supports all S&TG SharePoint Site Admins by providing Training about SharePoint basic functionalities. ie. Library creation, Permission, designing pages, Metadata, survey sites, SFS Tabs, TOC etc.
- Supports on the implementation of S&TG Sections and Departments Site Homepages standardization.
- Responsible for all the coordination and organization of Learning Cafe Sessions for Subsurface & Technology Group.
• Provides administrative support to the Safety, Health & Environment in order to achieve deadlines in every report.
•Prepares presentation materials for Safety trainings and meetings.
•Assisting the SS SHE team in coordinating mandatory safety trainings for SSG/contractor personnel (i.e Ergonomics, H2S,
First Aid, AED, ISI, Defensive Driving, PTW & HUWET.)
•Collecting stop cards (office base) on daily basis and screen reports that require corrective actions.
•Monitor incidents from E- systems on daily basis to ensure that corrective actions are closed out on time.
•Collects, tabulates and trends all statistical reporting for Subsurface safety Section.
•Responsible for maintaining and updating SS SHE budgets and expenditures
•Responsible for administering all PO’s and requisitions with reference to H2S Equipment and other services.
•Monitor Safety personnel’s calendar for meetings, appointments and other activities.
•Coordinating with Barzan personnel for training and Medical requirements from RG direct and contractual staff that will be assigned in the project.
•Compile and update safety database and statistics i.e Hand Injury Statistics, Lessons Learned, incidents etc.
Other Roles:
•Assigned as Ergonomic Focal Point and First Aider on 14thFloor-RGHQ
•Back-up committee member from SS SHE team for WMD Safety Committee
• Organize and maintain Director’s office i.e processing mail, copying, filing, document control etc,
• Maintain contacts (Outlook)
• Arranges and Coordinate travel plans, e.g hotel bookings, flights and transports; liaising with meeting organizers regarding the requirements of the programme for the visit.
• Drafting and editing correspondence i. e memos/circulars, letters and proposals on behalf of the Director.
• Managing e-mails and correspondence.
• Serve as liaison for Director with direct reports from PMV/HR/Finance team
• Monitor calendar (Outlook), meetings, and appointments. Coordinate special onsite/offsite meetings.
• Performing and coordinating F&B office’s administrative activities and storing, retrieving, and integrating information for dissemination to over 400 staff.
• Prepares letters, memoranda and miscellaneous correspondence concerning Food and Beverage’ rules and operations.
• Provide executive-level administrative support to the Food and Beverage Director and to 5 of his assistants is order to achieve deadlines in every reports and projects.
• Liaison between all impacted departments and 19 Food and Beverage outlets to ensure proper communication and reporting practices.
• Plan and coordinate special luncheons for related on- and off- site meetings. i.e QDC
( involving alcohol supplies) meetings, concert proposals, food caterings etc.
• Organize the details of special events, travel arrangements, corporate agendas and itineraries.
• Provided high quality customer service; leveraged service skills to ensure 100% customers satisfaction.
• Collaborate with outlet managers on weekly reports concerning budgets, operations and staffing.
• Creates and design themes for promotional materials like flyers, posters, banners for 12 restaurants and 7 bars
• Coordinating with the PR Manager for local and international restaurant’s and or bars advertisements.
• Updates monthly and weekly function’s forecasts and revenue reports.
• Arrange proposals, contracts for the of the prospective clientele i.e corporate group.
• Handling the operation of Banquet including corporate functions, weddings and other events in the absence of the Accounts Manager
• Distributes Banquet Event Order to all concerned departments. i.e Kitchen, Banquet and F&B Service.
• Performs confidential secretarial duties and responsibilities for the Sales Manager as needed including schedule of meetings and arranging travels.
• Prepares letters, memoranda and miscellaneous correspondence concerning S&M Office.
• Maintains Sales & Marketing files and records.
• Arrange schedule of appointments for Account Managers and the Sales Manager.
• Issues room key and escort instructions to Bellhop.
• Date stamps, sorts, and racks incoming mail and messages.
• Transmits and receives telephone messages.
• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
• Keeps records of room availability and guests' accounts.
• Computes bill, collects payment, and makes change for guests.
• Posts charges such as room, food, liquor, or telephone, to ledger.
• Makes restaurant, transportation, or entertainment reservation, and arranges for tours.
• Deposits guests' valuables in hotel safe or safe deposit box.
• Provided support to the sales team, ensuring all sales and service objectives were met.
• Responsible for customer service in the digital equipment division, duties included answering customer queries, problem solving and providing detailed information on new products.
• Worked with new customers in the development of new accounts and the implementation of new systems.
• Assisted in the development of new policies and procedures.
• Assisted in the training of new customer service representatives and associates.
• Performed market research surveys on customer needs and requirements.
• Prepared weekly sales reports for the sales team and sales management.
• Generated repeat business through successful client follow-up.