maribel mendigoria

 Change bed linen and make beds
 Replace used towels
 Sweep and mop floors
 Vacuum carpets
 Dust furniture
 Replenish bath care products (e.g. soap and shampoo)
 Restock beverages and food items in the mini-bar
 Clean public areas, like corridors
 Report any technical issues and maintenance needs
 Address guests’ queries (e.g. on additional services)
 Help guests retrieve lost items

 Checking guest packages, posting and receiving payment by cash, credit card, voucher and room posting.
 Maintain clean and orderly checks bills before leaving the outlet.
 Ability to operate a keyboard and point of sale equipment and procedures to handle cashier functions.
 Expert in cash handling and management
 Ascertains guest satisfaction; in the event of dissatisfaction, tactfully negotiates accommodation.
 Balanced house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability

Assignments as either Day Cleaner or Night Cleaner
 Cleaning and servicing of public areas
 Cleans and disinfects sinks, countertops, toilets, mirrors, floors, etc. Replenishes bathroom supplies. Polishes metalwork, such as fixtures and fittings.
 Sweeps, mops, vacuums, floors using brooms, mops and vacuum cleaners. Other floor work may be required such as: scrubbing, waxing and polishing floors.
 Cleans and disinfects sinks, countertops, tables, chairs, refrigerators, etc. Replenishes break room supplies.
 Dusts furniture, equipment, partitions, etc
 Empties wastebaskets and recyclables and transports to disposal area.
 Cleans rugs, carpets, and upholstered furniture, using vacuum cleaner (hip or back
 pack). Washes walls and woodwork. Washes windows, door panels, partitions, sills,
 To always be clean and properly dressed while on duty. To have at all times short and clean fingernails. To have trimmed and clean haircut for men and moderate coiffure for women.To be aware of the importance of personal; hygiene at all times..

 Responsible for cleaning and resettling bathroom and bedrooms areas.
 Responsible for other tasks such as laundry operation and general cleaning duties.
 Cleaning and dusting appliances, room decoration.
 Cleaning tubs, showers, sinks and bathroom items.
 Reporting maintenance problems lost and found articles special room problem to a supervisor.
 Replacing stocks and guest supplies like shampoo and soap