Maribeth De Torres

• Review and validate service reports to enable fast and accurate invoicing.
• Manage customer, vendor, and vessel data using SAP and internal ERP systems.
• Support sales teams with service agreements, POs, and customer follow-ups.
• Plan and schedule service operations for multiple vessels across GCC.
• Coordinate closely with service managers and technicians to ensure resource allocation and
timely job execution.
• Oversee flight bookings, visas, offshore medicals, and crew certification validity (BOSIET/OPITO).
• Ensure smooth site access by arranging all port/gate passes and logistics requirements.
• Maintain service personnel files, overtime records, and leave schedules.
• Handle customer concerns with professional and timely solutions.

• Supported sales team in achieving annual budgets and performance targets.
• Issued quotations, processed sales orders, and generated invoices through SAP.
• Assisted accounts team with debtor follow-ups for timely payments.
• Resolved customer issues related to sales and service coordination.

• Coordinated lifeboat, rescue boat, and davit service projects for major ship management
companies.
• Managed vessel maintenance schedules, technician mobilization, and logistical arrangements.
• Followed up with vendors and ensured timely delivery of critical spare parts.
• Supported order processing, invoicing, customer updates, and documentation control.