Finance and Insurance Manager
Al Futtaim Company LLC
مجموع سنوات الخبرة :22 years, 1 أشهر
Managing a designated Sales Team in a multi-brand sales process (Toyota/Honda/Automall/Chrysler Dodge Jeep).
Full responsibility for branch unit and F&I (finance and insurance) target set by the brand.
Ensuring the maximum sales of New and Used vehicles.
Optimizing the sales of value added products, Conventional and Islamic products, making the best profit possible for the company.
Ensuring personal and sales team levels of customer service and satisfaction are in line with company CSI targets.
Full responsibility for profit and loss within the finance and insurance department.
Developing high quality and effective sales techniques that align correctly with the overall brand strategy.
Creating an enduring brand message to the sales team that results in increased sales and brand loyalty.
Working closely with all parts/department of the company to ensure commercial goals of the brand/branch are met.
Ensuring communication with customers and Sales Team is clear, consistent and regular.
Continuously reviewing team members’ weekly and monthly performance and ensuring that targets are met or exceeded.
Liaising with the brand and the department about the branch overall performance.
Devising coaching and training action plans for the Sales Team.
Developing and sustaining strong working relationships with the Sales Team.
Full responsibility for profit and loss within the department (cards/retainment/motor insurance/banc assurance products).
Handling a strong cards and banc assurance Sales Team ensuring that targets are met or exceeded.
Creating a strong and qualified clientele data base for cards and banc assurance products routed to the Sales Team for sales conversion.
Development of sales techniques, initiatives and retention plans.
Identifying and exploiting new business opportunities for the department.
Compilation and delivery of weekly and monthly presentation to the department of Sales Team’s performance.
Ensuring that the Sales Team works within the bank SOPs and standards.
Ensuring communication with customers and Sales Team is clear, consistent, and regular.
Devising coaching and training action plans for the Sales Team.
2006-2007 Customer Service Officer Kiosk Banking
2007-2009 Team Leader Cards Department
2009-2010 Relationship Manager Banc Assurance
Develop and handle client meetings to review current account and closed sales with licensed bankers.
Work on client’s investment needs and problems and delegate tasks daily.
Maintain relationships and develop referrals from current client base post-appointment.
Plan and perform group and individual training sessions with investment banking employees.
Introduce and prioritize client needs on short and long term investments.
Manage self and team sales planning to foster sales and attain financial results.
Foster team communication to ensure investment related products and accountabilities are up to date.
Manage financial products knowledge through coursework, periodicals, seminars, and self-study.
Draft internal reports for tracking sales.
Delivery of monthly presentations of financial targets and achievements.
Studied whlist on a Dean's List and graduated with honors