Coordinator - Retail Leasing and Mall Management
Union Properties PJSC
Total years of experience :23 years, 4 Months
What I brought to the table:
Resolved old pending issues with tenant (retailers) in terms of rent payments and introduced a system where
payables and documentation are up to date and in
placed;
Leased out vacant units and brought in
well known retail brands, providing a good mix of
retailers;
Utilized common areas for kiosk space rentals as
additional revenue:;
Strengthened business relationships with tenants;
Developed good relationships with service providers, events organizers, facilities management team;
Hands on in mall decorations during holidays i.e.
Christmas, Ramadan, Eid and UAE National Day;
Increased mall footfall by a) leased out available units; b)collaborated with different events organizers in providing family, educational, health oriented activities for the mall patrons and the community.
What I do:
Meet with potential tenants and clients on their inquiries and retail requirements;
Prepare Quotes, Offer Letters and Lease Agreements;
Guide and assist tenants in the lease process, required
documentations, management policies from handover of the unit to Fitout Period, Renewal of Lease, non-Renewal of Lease, Early Termination or End of Tenancy;
Coordinate with the Facilities Management and
Service Providers in the maintenance of the mall as
well as Tenant's technical concerns during Fitout or
their leased premise renovations;
Ejari registration of Tenant’s lease contracts;
Manage Retail Tenants Database and prepare
reports for Finance Department.
Facilities Management Department
DIFC Ritz Carlton Limestone House.
· Provides administrative support to the FM team.
· Attends to tenants/residents queries, complaints and coordinates with the FM engineers, contractors, property management.
· Handles the petty cash of the department.
· Responsible for the preparation of certification of payments, purchase requisition, request for proposal or tenders.
· Takes care of office supplies and equipments of the FM team office.
· Responsible for the filing system of the team.
Projects
DIFC Ritz Carlton Hotel and Limestone House
· Given the task to receive, check and file the approved Operations Manuals, As Builts Drawings and NOCs of the project.
· Part of the Orientation and Inspection team coordinating with the Clients, Main Contractor, Project Managers, Facilities Engineers and the Property Manager and Sales Executive.
Edara Project Management
DIFC Ritz Carlton & Limestone House and Index Projects
· Assisted the project management team on administrative and secretarial work, including accounting/financial aspects of the works.
· Supervised the administrative assistant and document controller initially on the documentation process and administrative duties. Manages the filing system (soft and hard copies)
· Partly handled reception and was the first point of contact of clients, consultants, contractors, suppliers, government authorities, etc.
· Supervised the office attendant on housekeeping of office.
· Coordinated with contractors on maintenance of office equipments / IT issues at the site.
Project Management
Green Community and Uptown Mirdif Projects
Generally provided administrative, secretarial and accounting support to the Senior Project Managers and his team. Responsibilities include preparation of reports and other documentation required, management of files, coordination with various entities on issues related to the project. Handles reception duties and acts a point of contact with the client, consultants, contractors, suppliers, government authorities, etc. Supervised the office attendant on 'office housekeeping', Coordinates with contractors on maintenance of office equipments / networking issues / etc. of the site office.
Given a certificate of appreciation for structuring EDARA LLC’s Employee Handbook.
Construction Management Department
/Property Services
Provided secretarial and administrative support to the Construction Department and the Property Services (PHFS) Dept. when the secretaries went on leave.
Preparation of business correspondence, reception duties, screening of telephone calls.
Improved the filing system and the arrangement of the reception area. Assisted the accountant for two months when his assistant went on leave.
Suggested and implemented accounting procedures for disbursements & receipts and set-up the filing system in the accounts department. Was promoted to accounts superintendent after a year. Supervised three staff in the accounts department on process of documentation.
Initially doing administrative & secretarial duties but was entrusted with additional duties in the accounts after discovering discrepancies in the accounts receivables resulting to recovering thousands of Dinars.
Bachelor of Science in Commerce major in Accounting which is a four year course.
