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Marie Claude Hayfa, IT Support Trainee

Marie Claude Hayfa

IT Support Trainee·Hallab 1881,

Lebanon

Bachelor's degree, computer science

Work experience

Total years of experience: 0 years, 4 months

IT Support Trainee

February 2025 - May 2025

Hallab 1881,

Tripoli, Lebanon

February 2025 - May 2025

• Assisted in troubleshooting hardware and software issues for staff
• Supported installation and configuration of operating systems and applications
• Helped resolve network connectivity issues (LAN, Wi-Fi)
• Provided technical support to users and handled basic IT requests
• Participated in system maintenance and basic administrative tasks
• fixing PCs
Company industry:
Catering, Food Service, & Restaurant

Education

Lebanese International University(LIU)

June 2024

June 2024

Bachelor's degree, computer science

Lebanon

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
COMPUTER REPAIR
Intermediate
COMPUTER REPAIR
Intermediate
END USER TRAINING AND SUPPORT
Intermediate
END USER TRAINING AND SUPPORT
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
NETWORKING CONCEPTS CERTIFICATION
Intermediate
NETWORKING CONCEPTS CERTIFICATION
Intermediate
OPERATING SYSTEMS
Intermediate
OPERATING SYSTEMS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
SYSTEM ADMINISTRATION
Intermediate
SYSTEM ADMINISTRATION
Intermediate
TECHNICAL SERVICES
Intermediate
TECHNICAL SERVICES
Intermediate

Social profiles

Github
Github
github.com/Marieclaude168

Languages

English
Beginner

Training and Certifications

Certifications
CompTIA A+
Networking fundamentals
Technical Support Fundamentals
Web development internship -Coding And Create(CAC)
Cybersecurity Fundamentals