Customer Service Representative
Bank med
مجموع سنوات الخبرة :6 years, 9 أشهر
• Plan the goal list for the day/week in accordance with the relevant product on a daily basis, in
consultation with the Branch Manager.
• Executing high-performance initiatives to provide great customer support to more than 50 customers
each day.
• Build lasting business relationships
• Ensuring client satisfaction and engagement
• Make over 300 calls each week, leading in a 35% boost in monthly revenue.
• Generate various reports requested by the head office
• Providing services by using Branch power, Med me, Oracle FCUBS and Open2 systems.
• Identify and prepare list of clients’ names (existing and new).
• Report directly to the Branch Manager the sales efforts on daily basis.
• Actively contribute to meet set targets and report sales results to the supervisor.
• Actively contribute to sell assigned target products.
• Efficiently perform cross-selling function.
• Maintain friendly relationship with customers.