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Marie joy Bradley, assistant sales manager

Marie joy Bradley

assistant sales manager·Strato Hotel by Warwick

Qatar

Bachelor's degree, Bachelor of Nursing

Work experience

Total years of experience: 16 years, 3 months

assistant sales manager

October 2019 - Present

Strato Hotel by Warwick

Doha, Qatar

October 2019 - Present

Responsible for developing and foster business through pro-active direct sales, marketing, telemarketing, direct mails, appointment calls and tours of the property.

- Executing and managing all Online Travel agency rates in a daily basis such as Booking.com, Agoda.com, Expedia etc.

-Maximize room revenue and occupancy by reviewing status daily. Analyzing rate variance, monitoring credit report.

-Train, cross-trains, and retrains all front office personnel.

-Achieving our objectives through effective planning setting sales goals, analyzing data on past performance, and projecting future performance.

Company industry:
Hospitality & Accomodation
Job role:
Sales

field sales executive

March 2019 - September 2019

DHL GLOBAL FORWARDING

Doha, Qatar

March 2019 - September 2019

Maintaining relationships with clients by providing support, information, and guidance for their needs.

- Monitoring all the shipments of clients on time to prevent any misunderstanding.

- Discovering new opportunity for business proposal by visiting and meeting the clients directly. Telemarketing, direct males, appointments calls and direct visit.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Front Office Supervisor

June 2016 - March 2019

Strato Hotel by Warwick And Resorts

Doha, Qatar

June 2016 - March 2019

Processing reservations by mail, telephone, or central reservation systems referral. Maintain an inventory of vacancies reservations and room assignments.

- Received and handled guests' complaints and coordinated with Duty Manager to resolve issues.

- Handled guest requests and ensured that appropriate actions have been taken.

-Assisting guests with their travel bookings and flights.

Company industry:
Management Consulting
Job role:
Hospitality and Tourism

Admin Assistant

February 2014 - May 2016

Al Noor clinic

Hail, Saudi Arabia

February 2014 - May 2016

Completes assessment of patient and documents in medical records.

Develops a plan of care based upon the assessment, diagnosis, and expected outcomes of patient.

Administration of medications and documents.
Assist in carrying out procedures and doctors in order, according to accepted standard.

Company industry:
Residential & Nursing Care Services
Job role:
Medical, Healthcare, and Nursing

Customer Service Representative

January 2012 - January 2014

DZPA Radio Station

Philippines

January 2012 - January 2014

Operated telephone switchboard station.

- Answered, recorded, logged, and processed all calls, requests, questions, or concerns.

- Checked back with callers on hold to update status.
Received, recorded, and relayed messages correctly, totally, and legibly.

-Providing information to clients about services. Responding to request from clients for assistance and information, providing information about the local area.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Call Center Agent

March 2010 - January 2012

HSBC ELECTRONIC DATA PROCESSING

Philippines

March 2010 - January 2012

- Maintain all billing and collection records. Attracts potential customers by answering product and service questions, suggesting information about products and services.

- Prepare serve orders, maintain customer accounts.

- Respond to all customer inquiries and complaints, and conduct collection activity on activity on active and inactive accounts.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

Abra Valley Colleges

March 2012

March 2012

Bachelor's degree, Bachelor of Nursing

Philippines

Abra State Institute Of Sciences And Technology

June 2007

June 2007

Higher diploma, Bachelor of Education

Philippines

Skills

Microsoft Office
Expert
Microsoft Office
Expert
Sales
Expert
Sales
Expert
Customer Relationship Management
Expert
Customer Relationship Management
Expert
Customer Service
Expert
Customer Service
Expert
Tourism
Expert
Tourism
Expert
Customer Services
Expert
Customer Services
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Pubic Speaking
Expert
Pubic Speaking
Expert
Leadership
Expert
Leadership
Expert
Call Center Development
Intermediate
Call Center Development
Intermediate
Pediatric Nursing
Expert
Pediatric Nursing
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Medical-Surgical
Intermediate
Medical-Surgical
Intermediate
Sales
Expert
Sales
Expert
office administration
Expert
office administration
Expert
direct sales
Expert
direct sales
Expert
problem solving
Expert
problem solving
Expert
social media marketing
Intermediate
social media marketing
Intermediate
business intelligence
Expert
business intelligence
Expert
digital marketing
Intermediate
digital marketing
Intermediate
sales coordination
Expert
sales coordination
Expert
contact centers
Expert
contact centers
Expert
market research
Expert
market research
Expert
customer relationship management
Expert
customer relationship management
Expert
negotiation
Expert
negotiation
Expert
marketing
Expert
marketing
Expert
operation
Expert
operation
Expert
marketing management
Expert
marketing management
Expert
Point of Sales
Expert
Point of Sales
Expert
mobile
Expert
mobile
Expert
materials
Expert
materials
Expert
microsoft powerpoint
Expert
microsoft powerpoint
Expert
outlook
Expert
outlook
Expert
opera
Expert
opera
Expert
typing
Expert
typing
Expert
order
Expert
order
Expert
mail
Expert
mail
Expert
teamwork
Expert
teamwork
Expert
team leadership
Expert
team leadership
Expert
office work
Expert
office work
Expert
minutes
Expert
minutes
Expert
accounting
Intermediate
accounting
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Sales
Expert
Sales
Expert
Customer Relationship Management
Expert
Customer Relationship Management
Expert
Customer Service
Expert
Customer Service
Expert
Tourism
Expert
Tourism
Expert

Languages

English
Expert
Arabic
Intermediate
Tagalog
Native Speaker

Training and Certifications

Certifications
time management
customer service

Hobbies

  • Music