مارلين Bautista

• Merchandising - To liaise with merchandising team ensuring the department is adequately stock with all available merchandise. Suggest feedback on merchandise suitability for the local market.
• Customer Service - To ensure high standards of customer service is delivered to both external and internal customers.
• Store Standards - To ensure that my store is well presented and merchandise to the highest standards at all times. To also ensure that sock room and all back of house premises are kept as clean and tidy as possible.
• People Management - Responsible for handling a team of 2 Supervisors and 15 staff in the department plus over-all Duty Management role at any given time for total of 55 store staffing across store.
• Visual Merchandising - Monitor Visual Merchandising of all new ranges/lines launch on every season making sure that the product attracts customer attention. Helping as well the sales staff display new and regular merchandise at all times.
• Stock Loss - To take various in preventing stock losses and using action plan and doing regular stock accuracy checks in the department.
• Health and Safety - To ensure the health and safety policies and procedures are followed in-store.
• Training and Development - Staff training and development - operation of tills, , customer service, Product knowledge, Technical |Training and Merchandising.
• Personnel - Maintaining adequate staff cover for various task and advising the Personnel department accordingly.

Exposed and experienced in Retail Store Management field for 15 years, and being in the Senior Store Management position for 12 years.
• Ability to work with great sense of responsibility to predefined tasks under controlled schedule and environment.
• Quick learner of new concept and utilizes new methods, systems and procedure.
• Have good sense of leadership to Lead and ability for Training and developing people within the organization.
• Quick learner of new concept and utilizes new method of systems and procedures.
• Train and Developed staff growth within the organization and Coaching whilst provide actual experiences, skills and knowledge in meeting performance requirement.
• Multi tasking, motivated achiever in any given goal and energetic.
• Lead by example to reduce stock loss, maximize merchandising opportunities and maintain cost controls.
• Ensure smooth organization in running the store in addition to clear and tidy premises at all times and up to company standard
• Prepares and discussed management information reports on store performance in order to ensure relevant information report needed to support store operational decision-making.