Marina Gallab, Office Manager

Marina Gallab

Office Manager

Riad & Riad law Firm

Lieu
Egypte
Éducation
Baccalauréat, tourism and Hotels Management
Expérience
8 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :8 years, 10 Mois

Office Manager à Riad & Riad law Firm
  • Émirats Arabes Unis
  • Je travaille ici depuis janvier 2018

Attend meetings and take minutes.
•implementing and maintaining procedures/office administrative systems
•delegating tasks to junior employees
•liaising with staff, suppliers and clients
•Prepare operational reports and schedules to ensure efficiency.

Executive Secretary à Professional HealthCare in El-mohandsien
  • Émirats Arabes Unis
  • octobre 2016 à août 2016

Act as the point of contact between the executives and internal/external clients.
•Prepare responses to correspondence containing routine inquiries.
•Prepare agendas and make arrangements for committee, board, and other meetings.
•File and retrieve corporate documents, records, and reports.

Executive Secretary à Arab Trade & Distribution Company for Sewing and Embroidery machines in Down
  • Émirats Arabes Unis
  • mai 2014 à juillet 2015

Send and receive emails, calls, as well faxes.
•Follow up customers' statements of account.
•Arrange Boss's meetings and do different tasks for him.
•Escort representatives of foreign companies in their tours and attend company's exhibitions.
•Produce reports and presentations using Microsoft office programs.
•Supervise the embroidery workers sometimes.

Customer Service Agent à Union Air Group
  • Émirats Arabes Unis
  • avril 2013 à février 2014

Handle customers, make surveys and solve their issues.
•Deal with technicians and follow-up with them over the phone while providing maintenance service to the customer throughout the day.
•Enter data and feedback on computer using the oracle system.

Captain
  • juillet 2010 à août 2010

making tours programs at

ticketing à Egypt Air in Eldokky
  • Émirats Arabes Unis
  • août 2009 à septembre 2009

Learn terminologies and use them in the system.
•Book flight tickets and confirm them.

Éducation

Baccalauréat, tourism and Hotels Management
  • à Helwan University
  • janvier 2012

Specialties & Skills

Human Relations
Communication Skills
Teaching English
Management
Customer Service
ACADEMIC
ADMINISTRATION
BUSINESS ENGLISH
COMMUNICATION SKILLS
CUSTOMER RELATIONS
CUSTOMER SERVICE
EXHIBITIONS
MEETING FACILITATION
MICROSOFT OFFICE

Langues

Anglais
Expert
Français
Expert