Marinelle Zyra Lim

Managed daily client communication and follow-ups in a UAE accounting and business setup environment.

Handled document control, compliance submissions, and confidential records.

Resolved client complaints and escalations while supporting service delivery.

Coordinated internal events, fleet administration, and front desk operations.

Used Jolaha CRM system for client and operational coordination.

- Successfully managed the team schedules, achieving smooth coordination
among players, coaches and staff resulting in improved preparedness for
tournaments and events.
- Spearheaded the organization of tournaments and scrimmages, overseeing
logistics and communication that led to timely and efficient even execution.
- Proactively facilitated communication between team members and staff,
effectively resolving conflicts and fostering a collaborative team environment.
- Ensured the professional and confidential handling of sensitive team
documentation, maintaining accuracy and safeguarding contracts and
schedules.
- Played a key role in organizing gaming events, contributing to their successful
execution through meticulous planning and administrative efficiency.
- Streamlined data entry processes, tracking team performance, scrimmages,
and tournaments, leading to enhanced data accuracy and actionable insights

• Coordinated team schedules, tournaments, and operational logistics in a
fast-paced environment.
• Acted as a liaison between players, coaches, and management to support smooth
communication and issue resolution.
• Managed confidential documents, contracts, and schedules with attention to
accuracy and privacy.
• Supported event planning and execution from preparation through delivery.
• Maintained performance tracking and operational reports for management review.

• Administered online examinations via Zoom, Google Meet, and Webex.
• Ensured compliance with testing protocols and procedures throughout each
session.
• Managed attendance, reports, and session documentation.
• Provided real-time support to students and resolved issues during exams.

• Conducted initial screening interviews and candidate assessments.
• Scheduled interviews and coordinated recruitment processes with applicants and
hiring teams.
• Managed and updated the Applicant Tracking System (ATS).
• Assisted with front desk operations and provided support to applicants.
• Performed data entry and maintained candidate documentation.