Transport Coordinator
Al Mariah General Transport
Total years of experience :6 years, 4 Months
Transport Coordinator, July 2013 - Present
Al Mariah General Transport
Abu Dhabi, UAE
• Responsible in maintaining and updating an accurate fleet and staff data base.
• Responsible for an on-time processing of security passes ( driver and vehicles), vehicle insurance and vehicle registration.
• Responsible receiving an updating LOA for vehicles and personnel
• Tracking the movement, transfers, project allocation of each vehicle and maintaining records on file.
• Tracking the movement, transfers and project allocation of each driver or transport personnel.
• Assist Operations Team with vehicle and driver replacement
• Report shortage of personnel/driver, with supporting documents.
• Submits a monthly consolidated reports as: Fleet Data Base, Vehicle Utilization, Staff Data Base, or other reports, as and when required
• Receiving and reporting an accident vehicle from project sites, identifying and charging party at fault.
• Responsible for an on-time return of the Tariff vehicles to avoid penalty
• Tracking of off-road vehicle, from date of breakdown and released to site.
• Other responsibilities as assigned by Operations Manager.
Team Lead, March 2011- July 2013
Aegis PeopleSupport, Inc.
Ayala Avenue, cor. Sen. Gil Puyat Avenue, Makati City
• Supervise and provide coaching to the team members to maintain quality performance and productivity.
• Prepare daily, weekly and monthly reports.
• Escalate issues to the clients and act on its fast resolution.
• Manage staffing requirement and ensure complete coverage as per client requirement.
• Provide trainings to the team members as required by operations.
• Act as the first point of escalation for any customer service and/or technical complaints.
Customer Service Representative/Car Reservation Specialist, April 2008-March 2011
Aegis PeopleSupport, Inc.
Ayala Avenue, cor. Sen. Gil Puyat Avenue, Makati City
• Responsible for checking the availabilit and applicable rates of cars and trucks from different locations.
• Make car/truck reservations depending on the customer's requirements.
• Customer service which includes explaining the details of existing rentals, modifications of existing reservations and checking of disputes from the past rentals.
Bachelor of Science in Electronics and Communications Engineering Technological Institute of the Philippines #938 Aurora Boulevard, Cubao, Quezon City 2003-2008
Mount Carmel High School-General Nakar Brgy. Anoling, Gen. Nakar, Quezon 1999-2003
General Nakar Central Elementary School Brgy. Poblacion, General Nakar, Quezon 1993-1999