ماريو الدجور, Store Associate

ماريو الدجور

Store Associate

NAD AL SHEBA PRIVATE CLUB

البلد
الإمارات العربية المتحدة
التعليم
بكالوريوس, Bachelor in science
الخبرات
5 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :5 years, 2 أشهر

Store Associate في NAD AL SHEBA PRIVATE CLUB
  • الإمارات العربية المتحدة - دبي
  • ديسمبر 2013 إلى سبتمبر 2015

Greet customers and answers questions about meal specials or specific diet.
Prepare and serve meals for dining in, carryout
Replenish stocking stations with utensils, condiments, napkins and drinking cups.
Clearing tables for customers, cleaning them and setting them up for new arrivals.
Ensure all customers are provided with outstanding service
Ensure kitchen is opened and closed according to policy
Responsible for ordering supplies, and inventory control
Responsible for food hygiene, and health and safety issues
Responsible to assist in menu planning, development and meal specials
Ensure all kitchens and eating areas are organized and maintain a high level of cleanliness
Provides leadership and guidance to all team members
Responsible for food quality, and presentation
Ensure the food & beverage operations are properly staffed with trained competent individuals
Adhere to all guidelines for proper and safe food and beverage service (Serve Safe; Smart Serve; Food Handling Training Protocol)
Participate on committees to assist with event details, and other special requirements
Other duties as assigned by the Food & Beverage

Customer service associate في KUSINA NI NANAY RESTAURANT (INTERNATIONAL
  • الإمارات العربية المتحدة
  • مارس 2013 إلى نوفمبر 2013

Having good customer service skills to maintain a friendly environment and treating the customer properly
Sells products by establishing contact and developing relationships with prospects, recommending solutions
Maintains relationship with clients by providing support, information and guidance
Maintain clean and orderly checkout areas
Issue receipts, refunds, credits or change due to customers
Contributes to team effort by accomplishing related results as needed.
Communicating the customer inquiries, suggestions, and comments to the management
Quick and accurate billing so that the customer do not have to stand waiting for their turn for a long time

Sales asscociate في Bench
  • الفلبين
  • أغسطس 2010 إلى فبراير 2013

Welcome customer as they arrive with a smile
Ask customer how they can be helped
Provide customers with product information that they need
Escort customers to the correct aisles
Explain product features and warranty agreements
Demonstrate the working of a product when the customer asks
Provide customers with information on daily deals and promotions
Ensure that all products are well stocked and are easy to reach
Assist customers by taking down products that may not be easy to reach
Provide information regarding each product and any discount offers associated with it
Make sure that work area and aisles are clean and shelves are dusted properly
Respond to customers’ requests and concerns in a resourceful manner
Handle cashier duties by taking cash or credit cards in exchange of goods sold
Manage product returns and exchanges
Ensure that all purchased items are delivered to the customers in a prompt manner
Reserve products for online orders
Discourage shoplifting activities by constantly keeping a vigilant eye
Arrange products on shelves in a tidy manner
Pick and pack orders for shipping purposes

الخلفية التعليمية

بكالوريوس, Bachelor in science
  • في Nursing - Polytechnic College of Davao del
  • أبريل 2010
بكالوريوس, Hotel and Restaurant Management
  • في Polytechnic college of Davao delSecondary Education - Holy Cross of Davao College
  • يناير 2010

Specialties & Skills

Customer Relations
Food Service
Customer Focus
Food Quality
BILLING
CONTRACT MANAGEMENT
CUSTOMER RELATIONS
CUSTOMER SERVICE
CUSTOMER SERVICE SKILLS
DOCUMENTATION
MACHINERY
MICROSOFT WORKS
PROTOCOLS
QUALITY

اللغات

الانجليزية
متمرّس