marivic umali

• Meet and greet tenants as the first point of contact, ensuring complaints are escalated
accordingly.
• Ensure phone calls are taken and queries are dealt with in a timely, effective manner.
• Manage mail and deliveries and notify/handover to tenants if it is applicable.
• Maintain both soft and hard filing systems, ensuring consistency and supporting the
management team where required.
• Maintain a range of administrative duties and support the completion of facilities and property
management key deliverables.
• Arrange pre-move-out inspections.
• Conduct move-out inspections with tenants & FM Supervisor, including updating related
documentation.
• Coordinate with the leasing department and FM with readiness/preparations of all vacant units.
• Conduct move-in inspections and completion of all relevant documentation.
• Monthly utilities (Kahramaa/etc.) data capturing and reporting.
• Production of monthly reports and notices.
• Monitor AMC activities and notify tenants accordingly on possible impact.

• Greet and assist customers in a friendly and professional manner.
• Provide product information and recommendations to customers.
• Process sales transactions accurately and efficiently.
• Maintain a clean and organized store appearance.
• Monitor and replenish merchandise on the sales floor.
• Resolve customer complaints and issues in a timely manner.
• Collaborate with team members to achieve sales goals.

• Provide the highest standards of customer service by demonstrating excellent knowledge of
products and cashiering services.
• Ensure awareness and vigilance at all times of safety/security in the store without any
negligence.
• Security check for the currency/credit cards/cheques, in case of any doubt, and re-check credit
card transactions.

• Manage and supervise a team of sales representatives to achieve sales targets and meet
revenue goals.
• Provide training, coaching, and mentoring to the sales team to improve performance and
productivity.
• As a Sales Supervisor, it is important to build and maintain strong relationships with your
customers. Encourage your team to communicate regularly with customers, listen to their needs,
and provide excellent customer service.
• Encourage your team to use customer feedback to improve their sales practices and customer
service. Make sure that your team understands the importance of listening to customer feedback
and using it to make positive changes

• Inspects and approves incoming materials by confirming specifications, conducting visual and
measurement tests, and rejecting and returning unacceptable materials.
• Inspects in-process production by confirming specifications, conducting visual and measurement
tests, communicating required adjustments to production supervisor.
• Approves finished products by confirming specifications, conducting visual and measurement
tests, returning products for re-work, and confirming re-work.
• Documents inspection results by completing reports and logs, summarizes re-work and waste,
and inputs data into quality database.
• Keeps measurement equipment operating by following operating instructions and calibration
requirements, and calling for repairs.
• Maintains safe and healthy work environment by following standards and procedures, and
complying with legal regulations.

• Greet guests warmly as they approach the cash register and address any inquiries they may
have.
• Resolve guest complaints or issues in a professional manner, escalating to management when
necessary.
• Handle cash, credit, and debit transactions, ensuring all payments are accounted for and
properly documented.
• Issue receipts, refunds, or change due to customers as necessary
• Keep the cashier station clean, organized, and well stocked with necessary supplies.
• Ensure the display of promotional materials at the cashier station is up-to-date and appealing.

• Manage lotter transactions, ensuring accurate ticket sales and payouts.
• Maintaining lottery equipment, providing customer service, and adhering to gaming regulations.
• Expertise in cash handling and strong numeracy skills are essential.

• Manage Individual and team performance to ensure revenue targets are met.
• Conduct mandatory phone call monitoring and coach and train each individual in sales and
career development.
• Generate action plans to enhance performance and productive capacity of underperforming
• Excellent communication and interpersonal skills, with the ability to interact with employees at all
levels.
• Strong analytical and problem-solving skills, with a high degree of accuracy and attention to
detail.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Respond to employee inquiries regarding payroll, benefits, and other HR-related matters.
• Assist in the preparation of reports, presentations, and other materials for the HR department.
• Provide support to the HR team in various administrative tasks, including filing, and data entry.
• Ensure compliance with federal, state, and local labor laws and regulations.
• Issuing memos and announcements.
• In charge of office supplies procurement and replenishment. In charge of repair and maintenance
of company asset.
• Generate reports on a regular basis or on-demand payroll processing.
• Add newly hired employees to the biometrics, payroll systems, and maintaining/updating
employees records.