Attendance and Welfare Officer
Mulberry School for Girls
Total years of experience :3 years, 9 Months
● Implemented effective strategies to boost attendance rates school-wide, focusing on key groups and persistently absent students, collaborating closely with Students, Families, Form Tutors, Heads of Years, and SLT.
● Proactively supported the Designated Safeguarding Lead as Deputy DSL, leading on safeguarding and Child Protection cases involving school refusal and severe absence.
● Developed comprehensive attendance policies for the entire school, ensuring thorough monitoring and evaluation.
● Collaborated with School Leaders to implement a graduated response to address school absence, including caseload preparation for statutory interventions by the Local Authority or external visitors.
● Worked closely with practitioners, educational colleagues, and external agencies to address children's welfare issues, including referrals to Early Help Records and participation in Team Around a Child meeting.
● Proficient in inputting, creating, manipulating, and analysing data using various systems, such as SIMS, Excel, CPOMS, Microsoft Teams, and Microsoft Word.
● Collaborated with DSL as Deputy DSL to lead on complex attendance and welfare cases for severely absent students and school refusers, including completing early help assessments and attending meetings with the Local Authority and Children’s Social Care.
● Effectively managed behaviour and welfare of students in the relevant key stage, ensuring a conducive learning environment.
● Contributed to the development and shaping of pastoral policy and procedures within the school, fostering a supportive and nurturing environment.
● Promoted excellent attendance, punctuality, and standards of personal presentation among students in the relevant key stage. Regularly monitored these to identify areas of concern and implement improvement strategies.
● Coordinated the planning and delivery of activities, events, and visits relevant to the year group, enriching the students' educational experience.
● Liaised with relevant school staff on matters of pupil attendance, welfare, and personal development and safety. Maintained regular communication with external agencies regarding students' welfare, behavioural, and special educational needs.
● Provided support to students with welfare problems through discussion, practical resolutions, and liaising and meeting with parents/carers, ensuring their well-being and academic progress.
● Managed routine concerns in behaviour and attendance, conducting investigations, and preparing reports to ensure a positive and safe learning environment.
● Actively participated in training, performance management, and safeguarding development, continuously enhancing skills and knowledge to better serve the student community.
● Acted as the first line of communication for parents, staff, and students regarding pastoral issues, liaising with the Pastoral Support Manager, Headteacher, and Line Manager.
● Contributed to lunchtime supervision, interest/support groups, and mentored under-performing students, ensuring a supportive and inclusive school environment.
● Promoted regular attendance and punctuality, maintaining regular liaison with the Attendance Officer.
● Conducted investigations into allegations by students/parents of assault, bullying, theft, and other breaches
of expected behaviour standards, including interviewing students and taking statements.
● Liaised with the Pastoral Support Manager and Heads of Year to determine suitable behaviour sanctions
where necessary, implementing agreed sanctions, including first contact with parents.
● Provided on-call support to teaching staff when more serious behavioural issues arose in lessons, escorting
students to internal exclusion when necessary.
● Completed day-to-day administrative tasks, including the preparation of letters and data input, and prepared
detailed reports on behaviour issues for the Head of Years.