Mark Alam, senior network engineer

Mark Alam

senior network engineer

BAI Communications

Location
Canada - Toronto
Education
High school or equivalent, Honors Diploma in Computer Networking
Experience
12 years, 2 Months

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Work Experience

Total years of experience :12 years, 2 Months

senior network engineer at BAI Communications
  • Canada - Toronto
  • My current job since November 2022

Member of the core Infrastructure team
• Hardware and software installation of Firewalls, switches and routers
• Responsible for enterprise data network
• Hands on experience with Cisco 9K platform
• Responsible for enterprise security network
• Hands on experience with Cisco ASA and Firepower firewalls
• Responsible for End-of-life hardware refresh
• Managed Wi-Fi network for TTC buses and Subway trains
• Deployed wired and wireless network in new Cross-Town LRT stations
• Managed VMware infrastructure
• Upgraded end of life ASA Firewalls to Firepower
o Moved DNS services from ASA to Firepower
o Updated DNS firewall policy on the new Firewall
o Updated DNS suffixes
o Updated SMTP policy on the new firewall
o Integrated with ISE for authentication.
• Upgraded ISP infrastructure to provide full redundancy and higher bandwidth.
• Worked with domain name registration vendor (GoDaddy) for MAC type requests.
• Expert level knowledge of OSPF and BGP routing protocols
• Upgraded wireless infrastructure from Cisco 5500 based controllers to Cisco 9800 based
controller with over 150 sites and 1500 Access points
• Akamai BGP Onboarding portal

Network Engineer (Contract) at Husky Technologies
  • Canada - Toronto
  • January 2022 to November 2023

• Member of Infrastructure engineering team
• Hardware and software installation of Firewalls, switches and routers
• Structured cabling
• Responsible for enterprise data network
• Responsible for enterprise security network
• Responsible for End-of-life hardware refresh
• Firewall migration from Checkpoint to Fortinet
• Crypto key and security certificate management via HSM
• Administration and management of on Prem HSM
• Key generation, storage, and management
• Access control lists and security policy management
• Implementation of network segmentation of various factory cells
• Firewall access-list analysis and certification
• Deployment of MFA for SSL VPN
• Azure/AD integration with Single-sign-on SSO and Microsoft Authenticator
• Upgraded UCS Fiber-interconnect to latest supported hardware
• Upgraded end of life MDS SAN switches to latest supported hardware
• Monitoring critical environments such as HVAC, Fire control and Security
• Used PowerShell to integrate with MS Services

Senior Network Engineer at Royal bank of Canada
  • Canada - Toronto
  • March 2012 to November 2021

Upgraded legacy ECOM and Extranet environments running on end-of-life hardware to
new Cisco 9000 running ACI Fabric (2021-22)
• Migrated from legacy network to ACI fabric (2021-2022)
• Deployed Palo Alto firewalls and migrated from Checkpoint to Palo Alto (2020-2021)
• Performed Firewall policy audit (2020-2021)
• Used Infoblox for IPAM DNS record management.
• Internal and External IP assignment and record keeping
• Upgraded MDS 9148S to MDS 9148T to allow for higher bandwidth and support of new
generation UCD blade servers.
• Upgraded UCS-FI-6248 to UCS-FI-6454 to allow for higher bandwidth and support of
new gen UCS blades servers.
• Deployed ACI Fabric in multiple datacenters. (2020-21)
• Upgraded ISP Plant to 80G to meet the growing demand of remote access due to
Pandemic (2020-21)
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• Upgraded North American backbone stretching between US and Canada to 100G to
facilitate growing bandwidth demand (2019-2020)
• Akamai DDoS Mitigation Project to prevent DDOS attacks on banks critical public
facing applications (2019 - 2020)
• Deployed AWS on premises and off premises cloud
• Migrated applications to AWS cloud
• Testing in Lab environment. (Pre-Prod and crash & burn)
• Deployed SBC with SIP trunking to connect to Carrier gateways
• Used ITSM ServiceNow for change management and Incident management.
• Used MS Visio to create network diagrams.
• Used ServiceNow for all change management activities.

Education

High school or equivalent, Honors Diploma in Computer Networking
  • at Toronto School of Business
  • January 2001

Honors diploma in network engineering technology

Specialties & Skills

Security
Cisco Switches
Cisco Routers
SSL VPN
Core Network
Hardware
Installation
IP Networking
Network Security
Administration
Data Center
Customer Service
Network Operations
Routing
Routers
Network Engineering
Firewalls

Languages

English
Expert
Urdu
Intermediate

Hobbies

  • HIIT workout