Travel Officer
The American University in Cairo
مجموع سنوات الخبرة :20 years, 0 أشهر
Processing and answering all clients' requests regarding making reservations (individuals & groups), calculating fares, arranging tours, hotels, cars and cruises reservations either by phone, email or office visit either local or worldwide. Conducting training sessions to personnel at AUC to process travel modules on SAP. Solving and overcoming technical problems arise due to change of rules and regulations of service provided by outside agents. Preparing & reviewing invoices of issued services weekly and complete necessary entries on SAP to be delivered to finance. Evaluate new tasks assigned to the travel office
Oversees the travel accommodations for the employees of the corporate account. This includes plane reservations, hotel accommodations, car rentals, and any other thing a traveling business person might need. In charge of billing. keeping an eye on the company's budget and make sure that we stay within the guidelines of the company. We have to research and find not only the cheapest accommodations, but also the most comfortable for the employee. The supervisor is responsible for complaints from employees and must try to find solutions to their most pressing problems. Other than that they help plan the trips and make lots of phone calls
Oversees the travel accommodations for the employees of the corporate account. This includes plane reservations, hotel accommodations, car rentals, and any other thing a traveling business person might need. In charge of billing. keeping an eye on the company's budget and make sure that we stay within the guidelines of the company. We have to research and find not only the cheapest accommodations, but also the most comfortable for the employee. The supervisor is responsible for complaints from employees and must try to find solutions to their most pressing problems. Other than that they help plan the trips and make lots of phone calls
-Manage files from inquiry stage, follow up, closing the sale, processing the reservation to final release
-Create customized travel itineraries encompassing air and land arrangements
-Represent company at Trade Shows/Seminars/Consumer Shows
Reserve and book for flights, hotels and tours in Egypt