Service Delivery Manager -Global Clinical Services
Cognizant Technology Solutions
مجموع سنوات الخبرة :16 years, 5 أشهر
Daily management of all operational processes to ensure that quality, efficiency and productivity standards/targets and state jurisdictional requirements are met.
Coach and develop a team of 30 Team Lead, Utilization Management Nurses, Administrative Staff, Subject Matter Experts (SME) in all aspects of their job to meet and exceed center objective and to promote an understanding of the company culture, policies, goals and procedures.
Daily management of all operations processes to ensure all quality and efficiency standards/targets are met.
Perform Workers’ Compensation Utilization Management reviews in accordance with federal and state mandated regulations. Maintains compliance with regulatory changes affecting utilization management.
Perform Workers’ Compensation Utilization Management reviews in accordance with federal and state mandated regulations. Maintains compliance with regulatory changes affecting utilization management.