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Mark Churaman, Head of IT Governance

Mark Churaman

Head of IT Governance·Deem Finance

United Arab Emirates

Master's degree, Masters Business Management

Work experience

Total years of experience: 28 years, 11 months

Head of IT Governance

June 2018 - Present

Deem Finance

Dubai, United Arab Emirates

June 2018 - Present

My work involves the following:
Manage all Project staff (full time and contractors)
Manage IT Budget, Vendor management
Ensure IT Project portfolio always has responses to risks and issues raised with PMO
All InfoSec and tech compliance is managed effectively and efficiently
Managing PMs submissions to ITAB, DMAB for project funding and resource requests, respectively.
Ensure all business cases are clearly documented and benefits quantifiable.
Manage and streamline processes.
Support process team to ensure automation and digitalization takes place
Heading up Transformation Programme
Company industry:
Banking
Job role:
Management

Digital Program Manager

June 2018 - Present

Deem Finance

Dubai, United Arab Emirates

June 2018 - Present

Management of Digital Transformation... Network International, Credit Card launch using Network International and WAY4 Card Platform, KONY Banking App Platform, MULESOFT API integration, APPIAN RPA, ATTRA as an outsourced partner, TEMENOS, ORACLE EBS and move to cloud (Fusion), INFRA - Move to AZURE, ALI CLOUD...
EXUS Collections system, Consolidated Statements engine,
Company industry:
Banking
Job role:
Information Technology

Delivery Manager: Reporting

January 2013 - June 2018

Nedbank

South Africa

January 2013 - June 2018

Company industry:
IT Services
Job role:
Management

Consultant

January 2006 - January 2008

Standard Bank CIB

Hong Kong

January 2006 - January 2008

Responsible for SWIFT Infrastructure design and implementation
• Technology perspective: Vendor Management (Misys), In-house Systems Development (SDLC)
• Process perspective: Ensure business processes and management processes were in place:
documented and executed.
• Implement all projects within triple constraints (time, cost and quality)
• Achievement: Delivery and Maintenance of Global SWIFT Infrastructure - Jhb
Company industry:
Banking
Job role:
Information Technology

Program Manager

November 2001 - December 2005

Ericsson

South Africa

November 2001 - December 2005

Managed projects across 41countries in Sub Saharan Africa in the area of Systems Integration.
Worked across Europe and Africa extensively
Company industry:
Telecommunications
Job role:
Information Technology

Product Manager

January 1998 - January 2001

Alcatel Business Systems

January 1998 - January 2001

Responsible for marketing and sales support of all WAN products and solutions: tender responses, pre-
sales support, network design, implementation and post-sales support.
• Bid Management responsibility: Choose tender/RFP/RFI to respond to based on Technology fit and Total
Profitability
• Marketing Management: Market and Product diversity, Sales training and Value Proposition responsible.
• Manage staff: Pre-Sales, Sales and Support Engineers.
• Achievement: WAN Business Unit was profitable for the first time under my leadership.
• Reason for leaving: Greater prospects (international exposure) so I resigned.
Company industry:
IT Services
Job role:
Management

Product Manager

January 1997 - January 1998

Dimension D

India

January 1997 - January 1998

Network Design (Cisco and WAN Solutions)
• Manage staff: Pre-Sales, Sales and Support Engineers.
• Product presentations and responses to RFPs and tenders as a technical resource
• Achievement: Major learning curve: Sales and Business
• Reason for leaving: Better opportunity to head Data Comms division so I resigned.
Q Data
Company industry:
IT Services
Job role:
Management

Engineer

January 1996 - January 1997

Nortel

United Arab Emirates

January 1996 - January 1997

Support WAN solutions in KZN region - Video conferencing, Voice Data integration ie Micom V/FR
solutions,
Company industry:
Telecommunications
Job role:
Engineering

Technician

January 1991 - January 1995

January 1991 - January 1995

Data Communications
• Supported X25, FR, ATM and other WAN solutions
• Started Project Management
• Achievement: Successfully delivered first major project; Became an expert at X.25 and Protocol
Analysis - WAN
• Reason for leaving: The private sector seemed to have better growth prospects.
Job role:
Maintenance, Repair, and Technician

Education

Regenesys

January 2015

January 2015

Master's degree, Masters Business Management

South Africa

GPA (percentage): 73%

GPA (percentage): 73%

Completed research dissertation in Benefits realization through project delivery

Damelin

November 2007

November 2007

Higher diploma, Business Management

South Africa

Sastri Technical CollegeSastri Technical College

January 1995

January 1995

Diploma, Electrical Engineering

South Africa

Skills

IT Transformation

Expert

IT Governance

Expert

PMO

Expert

IT Project Management

Expert

Program Management

Expert

PORTFOLIO DELIVERY

Expert

PROJECT MANAGEMENT OFFICE

Expert

IT BUDGET & FINANCE

Expert

BUSINESS PROCESS

Expert

DATA WAREHOUSE

Intermediate

TEAM DEVELOPMENT

Expert

WAY4 CARD PLATFORM

Beginner

IT Transformation

Expert

IT Governance

Expert

PMO

Expert

IT Project Management

Expert

Program Management

Expert

Social profiles

Languages

English

Native Speaker

Afrikaans

Expert

Hindi

Beginner

Memberships

IPMO

Member

January 2019

PMI

Member

March 2005

Training and Certifications

Certifications
Masters degree in Bus Management
Apr 2014
PMP
Mar 2005
ITIL
Mar 2019
PROJECT MANAGEMENT PROFESSIONAL
Mar 2005

Hobbies and interests

Music production, sound engineering, graphic design, web design and development

Won a few awards at work and for singing as well.