Mark Churaman

Head of IT Governance at Deem Finance

• United Arab Emirates - Dubai
• My current job since June 2018

My work involves the following:
Manage all Project staff (full time and contractors)
Manage IT Budget, Vendor management
Ensure IT Project portfolio always has responses to risks and issues raised with PMO
All InfoSec and tech compliance is managed effectively and efficiently
Managing PMs submissions to ITAB, DMAB for project funding and resource requests, respectively.
Ensure all business cases are clearly documented and benefits quantifiable.
Manage and streamline processes.
Support process team to ensure automation and digitalization takes place
Heading up Transformation Programme

Digital Program Manager at Deem Finance

• United Arab Emirates - Dubai
• My current job since June 2018

Management of Digital Transformation... Network International, Credit Card launch using Network International and WAY4 Card Platform, KONY Banking App Platform, MULESOFT API integration, APPIAN RPA, ATTRA as an outsourced partner, TEMENOS, ORACLE EBS and move to cloud (Fusion), INFRA - Move to AZURE, ALI CLOUD...
EXUS Collections system, Consolidated Statements engine,

Delivery Manager: Reporting at Nedbank

• South Africa
• January 2013 to June 2018

Consultant at Standard Bank CIB

• Hong Kong
• January 2006 to January 2008

Responsible for SWIFT Infrastructure design and implementation
• Technology perspective: Vendor Management (Misys), In-house Systems Development (SDLC)
• Process perspective: Ensure business processes and management processes were in place:
documented and executed.
• Implement all projects within triple constraints (time, cost and quality)
• Achievement: Delivery and Maintenance of Global SWIFT Infrastructure - Jhb

Program Manager at Ericsson

• South Africa
• November 2001 to December 2005

Managed projects across 41countries in Sub Saharan Africa in the area of Systems Integration.
Worked across Europe and Africa extensively

Product Manager at Alcatel Business Systems

• January 1998 to January 2001

Responsible for marketing and sales support of all WAN products and solutions: tender responses, pre-
sales support, network design, implementation and post-sales support.
• Bid Management responsibility: Choose tender/RFP/RFI to respond to based on Technology fit and Total
Profitability
• Marketing Management: Market and Product diversity, Sales training and Value Proposition responsible.
• Manage staff: Pre-Sales, Sales and Support Engineers.
• Achievement: WAN Business Unit was profitable for the first time under my leadership.
• Reason for leaving: Greater prospects (international exposure) so I resigned.

Product Manager at Dimension D

• India
• January 1997 to January 1998

Network Design (Cisco and WAN Solutions)
• Manage staff: Pre-Sales, Sales and Support Engineers.
• Product presentations and responses to RFPs and tenders as a technical resource
• Achievement: Major learning curve: Sales and Business
• Reason for leaving: Better opportunity to head Data Comms division so I resigned.
Q Data

Engineer at Nortel

• United Arab Emirates
• January 1996 to January 1997

Support WAN solutions in KZN region - Video conferencing, Voice Data integration ie Micom V/FR
solutions,

Technician

• January 1991 to January 1995

Data Communications
• Supported X25, FR, ATM and other WAN solutions
• Started Project Management
• Achievement: Successfully delivered first major project; Became an expert at X.25 and Protocol
Analysis - WAN
• Reason for leaving: The private sector seemed to have better growth prospects.