mark Darlinton

Ensured to stock all carts daily with cleaning supplies, amenities and linens, and transport to
assigned guest room and positions securely.

Administered to clean assigned quota of rooms according to standards; and ensured to utilize
appropriate cleaning chemicals for designated surfaces.

Followed specific procedures to handle and remove soiled linens and trash safely and
appropriately.

Reported all refused services and privacy requests to supervisor and ensured to replace all
guest amenities as needed.

Communicated needs with housemen and supervisors regularly and recorded accurate room
status on assignment daily.

Performed duties with attention to detail, speed, accuracy, follow-through, courtesy,
cooperation, and work with minimal supervision.

Demonstrated and promoted a strong commitment in providing the best possible experience
for guests and employees

Performed cleaning of assigned guest units and ensured to stock and maintains housekeeping
carts and storage rooms and assisted the guest for their requirements

Reported maintenance issues to Rooms Inspector and Manager immediately

Ensured to tag Lost and Found items and turn to management

Complied with all safety and security policies in accordance with Company standards

Provide a service for others, and provide expertise based on information keyed, gathered,
studied, processed or reviewed

Maintain the cleanliness, orderliness and sanitation of my assigned rooms

• Supervised everyday room services to each guest room.
• Maintained records of maintenance issues and resolved it
• Monitored inventory levels of products and supplies and placed purchase orders.
• Administered everyday staff requirements and determined efficient performance.
• Provided training to subordinates to improve employee performance.
• Ensured compliance to governmental and safety regulations.
• Managed cleaning projects during high season and ensured cleanliness.
• Analyzed guest issues and initiated corrective measures for it.
• Performed all housekeeping activities such as making beds and room to ensuring
satisfaction.

❖ Maintained state and sanitation of guest rooms and their environment
❖ Cleaned room and bathroom accessories such as bathtub, mirrors, tiles, toilet, sink,
walls, counters, and floor surfaces
❖ Striped and made beds, and changed bed linens
❖ Carefully dusted all furnishings, pictures, drawers, window ledges, and shelves
❖ Refilled amenities, linens, and supplies in visitor room
❖ Reported any maintenance imperfection in guest rooms and nearby areas to
housekeeping staff
❖ Cleaned and stocked linen cabinet at the end of the shift