Captain Waiter
Crowne Plaza
مجموع سنوات الخبرة :15 years, 1 أشهر
• Supporting and helping the Sales and Convention Department in attaining a high revenue and high guest satisfaction score.
• Maintaining a positive relationship to the hotel loyal companies as well as new companies by giving an exceptional service and taking care of their needs.
• Guiding and giving training to the casual staff to implement the hotel standards and procedures properly.
• Departmental Trainer (in charge in doing trainings to new staff).
• Make sure that all bills are presented to the organizers on the right time.
• Knowledge in FBM, MICROS, OPERA, QMS and Microsoft Programs.
• Meeting, greeting and providing world class and consistent service for a seamless guest dining experience.
• Taking guests orders, obtaining orders from the restaurant and delivering orders to the guests, accurately and promptly.
• Knowledgeable and conversant about beverages and menu items, and making suggestions.
• Setting up of tables prior to meal hours and cleaning table areas after meal ours ensuring compliance with service procedures at all times.
• Maintain continual cleanliness of dining room equipment/materials.
• Supply the exact amount and the right type of bare glass requested by the laser section
• Check the thickness and the material ID of the glass for the proper selection of the recipe of the machines
• Maintenance (cleaning and monitoring) of all the machines
I am a Graduate of Electronics and Communications Engineering, it is a 5 year course in College. Which job are on telephone lines, cables, telecommunications and electronics.