Marlene Lopez

Managing daily operation of the restaurant.
Responsible for the training and follow ups of newly hired team members. Managing cost and ensure that store make profitable.
Achieving sales target.

 Managing the store’s day to day operations so that the store achieves the consistently maintain high QSC.
 Overall responsible for the performance of the staff on daily basis.
 Implementation of all standard operating procedures/processes so that sales and profitability target are achieved.
 Handling customer complaint and immediately resolved.


 Responsible for the development of Management team and crew members to make them more efficient and effective in their assigned task and responsibilities.
 Updates team on competitive moves like new products, promotions, LSM activities that will affect to store sales performance.
 Proper monitoring of variances and minimizing wastages.
 Inventories are maintained within set standard usage of the store.
 Responsible in giving daily schedule of all staff.
 100% of reports are accurate, complete and submitted on time.
 Managing crew activities, production service and cleanliness of the store.
 Inventory and ordering in charged.
 To implement Restaurant Operating system.
 Responsible for overall training and orientation of new hired staff.
 Implements cost control measures to achieve profit target ( Food cost, wrapping cost, labor cost, repair and maintenance and operating expense )
 Consistently implement the quality of food, good service and clean store.
 Always achieve the sales target and PNL budget.
 Distribute work flow between the staff, solve any problems or misunderstanding may occur.