senior executive
axact
Total years of experience :16 years, 3 Months
• Monitoring all agent activities from any internet connection location.
• View all campaign details in real time
• Providing quality sales and customer support services through inbound and outbound calls.
• Providing guidelines through emails and live chat to international customers..
• Overseeing trainees with first time experience.
• Updating customer information.
• Reporting directly to department manager.