mohamed dwidar, NETWORK MANAGEMENT

mohamed dwidar

NETWORK MANAGEMENT

bnp paribas egypt

Location
Egypt - Cairo
Education
High school or equivalent,
Experience
5 years, 6 Months

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Work Experience

Total years of experience :5 years, 6 Months

NETWORK MANAGEMENT at bnp paribas egypt
  • Egypt - Cairo
  • August 2011 to May 2012

Work on the target setting, budget distribution, & head count sizing to deliver requirements
According to set schedule
- Work on the New Branch Model project
- Work on the Wealth management project
- Follow up on the Account officer training and performance and assist in increasing their
Productivity

senior account officer at BNPPARIBAS
  • Other
  • June 2006 to January 2011

- Sell bank products and services to customers to achieve business targets.
- Receive and Advise customers and non-customers in order to satisfy their needs and build a long-term business relationship with them.
- Cross-sell other bank’s products and services to existing customers to maximize bank’s profitability.
- Coordinate with all departments of the bank to finalize sales process.
- Receive, handle and resolve customer complaints in a timely manner to maintain or increase customer satisfaction.
Personally answering customer's enquiries and arranging transactions.
- Helping customers manage their accounts and debt (if any).
- Preparing legal documents.
- Opening and closing customer's accounts.
- Approaching new company in order to cross selling bank product and achieving our target

Education

High school or equivalent,
  • at Modern Academy universty
  • June 2006

Specialties & Skills

Hardwork
Bank Relationship
photo shop designer

Languages

English
Expert

Training and Certifications

All Banking Knowledge (Training)
Training Institute:
Banking Operations certificate from the Egyptian Central Bank.
Date Attended:
June 2006