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Marson Narciso Narciso, Customer Service Representative

Marson Narciso Narciso

Customer Service Representative

Tata Consultancy Services

Location
Philippines - Angeles City
Education
Bachelor's degree, Bachelor of Science in Civil Engineering
Experience
6 years, 7 Months

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Work Experience

Total years of experience :6 years, 7 Months

Customer Service Representative at Tata Consultancy Services
  • Philippines - Angeles City
  • December 2023 to May 2024

Australian account

-Creating customers account using SAP tool
-Process new connection for Electricity and Gas
-Process Alteration for both Electricity and Gas
-Process Abolishment for both Electricity and Gas
-Promotion
-Process moving in customers

CUSTOMER SERVICE REPRESENTATIVE at IQOR
  • Philippines
  • May 2023 to October 2023

Our job is to discuss all the promo and do sales at the same time. We also do Billing, Troubleshooting and account managing.

Customer Service Representative at Alorica
  • Philippines - Angeles City
  • June 2022 to February 2023

Handled UPS Account
Health Care Department
Back Office Department
Business Department
Assisting Customer’s Medicines

Customer Service Representative at Teletech
  • Philippines - Angeles City
  • July 2021 to December 2021

Telecommunications
General Care Department/Sales
Trouble Shooting
Account Management (T-MOBILE)

Civil Site Engineer at Allied Quad Construction and trading
  • Philippines - Magalang
  • July 2015 to October 2019

Removed and Built Quitangil Bridge, Brgy. San Miguel
and Brgy. San Nicolas, Magalang Road, Municipality of Magalang, Site accomplishment eveyday, Calendar management, Site Inspection, Bidding, Construction, Estimate.

Education

Bachelor's degree, Bachelor of Science in Civil Engineering
  • at Holy Angel University
  • March 2019

Varsity in Basketball

Specialties & Skills

Driving
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Marketing
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Real Estate
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Civil Engineering
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Customer Service
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interpersonal skills
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communication skill
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computer literate
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time management
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Driving skills
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professionalism
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negotiation skills
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Social Profiles

Facebook
Facebook
facebook.com/nmarsonkyle

Instagram
Instagram
instagram.com/nmarsonkyle/

Languages

English
Expert
Tagalog
Native Speaker

Hobbies

  • Watching Movies
    MCU, DC, AMC, NETFLIX
  • Driving
    No accomplishment but can drive motor, sedan, SUV, Van
  • Playing Musical Instruments
    I've been in a Band before in college and my role is rhythm guitar and vocalist
  • Basketball
    Mythical 5-Shooting Guard