Resident Apple Support Engineer
HCL Infosystem (MEA) ltd
Total years of experience :8 years, 11 Months
July - 2014- Till Date HCL Infosystem (MEA) ltd. Dubai/ Qatar
• Working as a Resident Apple Support Engineer (Handling all Apple products like MAC Book, IMAC, I-Phone and I-Pad) in Qatar Foundation and Qatar Science & Technology Park.
Dec - 2013- July 2014 Cache Digitech (IBM) Nehru place, New Delhi
• Team Lead in Fortis Healthcare Ltd, (Corporate Office) Gurgaon Haryana, Handling Desktop Support Team, Managing Kaseya Ticketing Tools, attendance maintenance and Roster and enabling Engineers how to manage the pressure and handle the VIP Users.
Feb - 2013- Nov 2013 Micro clinic Pvt. Ltd. Okhla, New Delhi
• Worked as a Resident Apple Support Engineer (Handling all Apple products like MAC Book, IMAC, I-Phone and I-Pad) in Fortis Healthcare Ltd, ( Corporate Office) Gurgaon Haryana.
April - 2010 - Dec 2012 Wipro InfoTech Ltd Gurgaon, Haryana
• Worked as a Resident VIP Support Engineer in Aircel Ltd., (Corporate Office), DLF Cyber City, Gurgaon, Haryana
April - 2009 - April 2010 Progressive Infovission (Wipro Partner) New Delhi
• Worked as a Resident Desktop Customer Support Engineer in Aircel Ltd., (Corporate Office) DLF Cyber City, Gurgaon, Haryana.
Dec - 2007 - March 2009 Infotronix Channel (Wipro Partner) Kolkata
• Worked as a Resident Desktop Customer Support Engineer in Dishnet Wireless Ltd., (Aircel) (Corporate Office) Vasant Kunj, New Delhi.
October - 2005 - Nov- 2007 Any Time Computers New Delhi
Customer Support Engineer & Hardware Engineer in Caretel Infotech, Ltd.
B.A from Jamia Millia Islamia New Delhi Alimiat from Lucknow University Lucknow (U.P)
Fazil-e Adab from Lucknow University Lucknow (U.P) 10 + 2 from Nadwa College Lucknow (U.P)