marwa bs, HR

marwa bs

HR

MMC Catering Company

Lieu
Koweït
Éducation
Etudes secondaires ou équivalent, Economics and Management
Expérience
9 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 4 Mois

HR à MMC Catering Company
  • Koweït
  • Je travaille ici depuis février 2016

Typing Arabic and English.
Solving any problem with employees.
Prepare contracts, Bank Accounts and Salary Certificate.
Schedule and organize appointments.
Recruitment .
Booking flights and Hotels .
Administering Payroll and maintains employee records and files including employee information, personnel data, compensation, attendance, leaves, changes in employee status, rewards and termination.
Prepare the required forms for the process of applications for all kind of visas, permits, renewals and cancellations. Monitor employees’ expiration of documents (Visa, CID, Passport, Residence) and processing for the renewals.
Working at Le Notre Restaurant Kuwait as a

  • janvier 2014 à juillet 2014

Perform sales activities to attract new customers and maintain existing ones.
Manage customer requests, issues and claims.

Call Center
  • février 2012 à juillet 2012

Maintains consistent attention to the entrance of the event and welcomes all guests with a smile and appropriate greeting.
Marwa Ben Sedrine Curriculum Vitae
Check with phone to ensure that all reservations are noted.
Talks with guests if there are any complaints and intervene to troubleshoot issues and make sure the complaints / issue is closed.
Ensure guests satisfaction.

Working at a Mezzo

Éducation

Etudes secondaires ou équivalent, Economics and Management
  • à ESSEC (Ecole Superieure des Sciences Economiques et Commerciales de Tunis)Internationale Arabe DeIAC (International Airlines Crew )
  • juin 2010

courses: Training on HR Management (May 2016) Finished 3 Years in Economics of Networks and Information

Specialties & Skills

CALL CENTER
CONTRACT MANAGEMENT
HUMAN RESOURCES
PAYROLL PROCESSING
PERSONNEL
RECRUITING
TELEPHONE SKILLS
TROUBLESHOOTING

Langues

Arabe
Expert
Anglais
Expert
Français
Expert