Marwa Abdelhafez Abdelrehim Romeh

Quality Assurance Manager at EGEC (House of Expertise)

• Egypt - Cairo
• My current job since June 2010

 Establishing a quality management system according to ISO 9001/2008 standard.
 Follow up implementation of Q.M.S to ensure all requirements of ISO 9001/2008 standard are implemented effectively.
 Monitoring QUALITY documents control, internal quality audits plan.
 Improve and develop Q.M.S continuously.
 Continuous awareness for all employees for ISO 9001/208 standard and its new versions.
 Handling and resolving customer complaints in co-operation with related divisions.
 Follow up issues for any non-conformity.
 Upgrading the Internal Q.S Auditors level.
 Analyze the quality data collected and create the relative charts and graphs
 Conduct audits, including closing out audit findings, creating audits finding reports and determine proper corrective and preventive actions.
 Analyze failure, corrective and preventive action to respond to customer complaints.
 Create and maintain company quality documentation, such as quality manuals, quality procedures, etc
 Reporting the result of internal quality audit before the Management Review Meeting.
 Preparation and follow up the result of the Management Review Meeting