مدير خدمات ما بعد البيع
الكفاح التجارية
Total years of experience :25 years, 4 Months
Responsible for Mange the service personnel, maintain.
The employee satisfaction and ensure that all service workshop
Are operating smoothly according to company policy & procedures.
Monitor flow the work, warranty claims.
Process in and forwards technical/market product reports to the quality
Assurance department. Maintain a customer satisfaction program and
Ensure that CSI meets the target laid by the company .
General Manager of Maintenance All the company’s 10 branches across the Kingdom provide maintenance for all the company's fleet of trucks and transport equipment at all levels of maintenance in addition to the responsibility of spare parts and logistics warehouses
Under my management 350 employees, including managers of maintenance centers, supervisors and technicians of all levels, in addition to supervisors of spare parts warehouses
Regional service manager central region for KIA dealer where the area contains several service center in addition to the body shop centers and PDI centers
Responsible for the center operation service, monitor & analyzes all operating system, technical training department, technical support department And CRM.CSI department, improve service center productivity.
Al-Waleed workshop for car maintenance January.
Responsible reception area from received customer to handling until
After sales manager for malty brand & FOTON brand as dealership National
Responsible for all after sales service & parts activates at al kifah co.
We have five service centers at Eastern Province And two A branch in Riyadh, Jeddah.
Parts operation includes order parts and local purchasing
Training and technical support department. Warranty department .
I have full staff at the al kifah company under my organization.
The preparation and processing of advanced services centers and parts warehouses in the Kingdom of Saudi Arabia a private agency cars photon fully managed within the existing business of the service centers for various cars
صيانة واصلاح السيارات والمعدات ومحركات الاحتراق الداخلي وتصميم قطع الغيار والبدائل الصناعية