مروان دعيس, Business Coordinator and Senior Operation Officer

مروان دعيس

Business Coordinator and Senior Operation Officer

epoints group

البلد
الأردن
التعليم
دبلوم, Aviation engineering
الخبرات
7 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 9 أشهر

Business Coordinator and Senior Operation Officer في epoints group
  • الأردن - عمان
  • ديسمبر 2015 إلى مارس 2022

Responsibilities and not limited to:
 Provide support to all business units.
 Filtering and cleaning data
 Preparing reports for executive and project teams
 Enter personal customer information into databases as collected upon forms
 Analyzing data to find answers to specific questions
 Testing new database systems and software updates
 Business commercial transactions with overseas suppliers
 Plan & track the shipment of final products according to customer requirement
 Coordinate efforts between departments
 Serve as the point of contact between departments and for clients
 Handling customer complaints
 Develop & implement plans to improve operational effectiveness & efficiency

Marketing Officer في epoints group
  • الأردن - عمان
  • يوليو 2014 إلى ديسمبر 2015

Manage various email campaigns, including the template designs.
 Monitor and maintain data quality within the marketing database.
 SMS’s texts creator, Email shot & SMS implementation.

الخلفية التعليمية

دبلوم, Aviation engineering
  • في Middle East aviation academy
  • أكتوبر 2010

Honor degree

Specialties & Skills

Customer Service
POWER PLANT TECHNICIAN
Microsoft Office
ATTENTION TO DETAIL
AUDITING
COACHING
COMMUNICATION SKILLS
CREATIVE
CUSTOMER RELATIONS
CUSTOMER SERVICE
DATABASE ADMINISTRATION
office administration
purchasing
operation
office work
materials
office management
problem solving

اللغات

العربية
متمرّس
الانجليزية
متمرّس