marwan moosa, Terminal Operator

marwan moosa

Terminal Operator

EPPCO International Ltd

Location
United Arab Emirates - Dubai
Education
High school or equivalent, General
Experience
16 years, 11 Months

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Work Experience

Total years of experience :16 years, 11 Months

Terminal Operator at EPPCO International Ltd
  • United Arab Emirates - Dubai
  • My current job since April 2017

• Product Receipt Operation
• Product storage
• Product value addition/blending
• Product loading /delivery
• Tanker handling
• Communicated operational issues and changes to supervisor on regular basis.
• Attended monthly safety meetings to ensure machine operation safety.
• Completed work according to schedule and helped struggling team members.
• Followed company procedures to maintain work environment in a neat and orderly condition.
• Conducted safety audits and investigated plant quality issues.
• Investigated accidents and hazardous incidents to determine the cause and made recommendations for corrective action.
• Ensured that fire drills were practiced monthly for every work shift.
• Troubleshoot electrical equipment problems such as electro-valves and sensors.

SENIOR PUBLIC RELATION OFFICER at CHALHOUB GROUP
  • United Arab Emirates - Dubai
  • March 2016 to March 2017

• Liaise between the firm and government bodies to ensure approvals and follow up on all formal documents.
• Ensure that all visa applications such as; Visit, Employment, Residence, Termination, work permits and labour cards are presented and completed on time in order to comply with governmental laws and regulations.
• Ensure all License applications and official approvals and permits are followed up properly to avoid unnecessary violations.
• Coordinate with government authorities to Ensure compliance to labour requirements.
• Develop relationships with Government Departments in order to ensure issues are resolved diligently.
• Process documents such as trade License, attestation of rent contract and the like in government offices such as Chamber of - Commerce, Ministry of Economic, Ministry of Finance, Customs, Court and Traffic Department.
• Responsible for renewing licenses of company cars.
• Coordinate with the Personnel Administrators on daily basis.
• Forged strong media relationships to further public relations goals.
• Developed campaigns to increase public awareness of company and engage customers.
• Coordinated news releases, media responses, press packets and placement of stories in national trade publications.
• Worked with marketing department on branding strategies.

PASSPORT CONTROLLER at GENERAL DIRECTORATE OF RESIDENCY AND FOREIGNERS AFFAIRS
  • United Arab Emirates - Dubai
  • June 2007 to February 2016

• Interviewed all clients and deal with all applications face to face and by post to ensure that client requirements are met.
• Coordinated and completed all relevant visa and immigration documents and ensured that they are received within the time limit set by the government.
• Ensured that all of the information provided by the client is accurate, and correct when legal documents resubmitted.
• Undertook full responsibility of all Immigration issues and operations, and remaining up to date with any changes to legislation.
• Handled critical complaints and addressed them appropriately.
• Met with clients to gather information, prepare documentation and determine necessary actions.
• Prepared affidavits, waivers, translations and asylum requests for ongoing cases.
• Developed strategies and arguments in preparation for presentation of cases.
• Conducted interviews with clients and witnesses to establish and verify key case information.
• Drafted memoranda and legal documents under the supervision of staff attorneys.
• Interviewed passengers for purpose of their visit and the length of their stay, deciding on the entry rights of stay.
• Monitored people arriving and leaving the country or making arrangements for the removal or attempted to enter the country in breach of immigration laws.

Education

High school or equivalent, General
  • at alwaheedah hight school
  • June 2014

N/A

Specialties & Skills

Legal Research
Customer Service Management
Communications skills
Microsoft Office
Legal research
Communication Skills
MS Office
Customer service
Administrative skills
Safety Training
Building Effective Relationships
Auditing

Languages

English
Intermediate
Arabic
Native Speaker

Training and Certifications

SAFETY AWARENESS (Certificate)
Date Attended:
September 2018
SHIP SHORE SAFETY CHECK LIST (Certificate)
Date Attended:
April 2018
INERT GAS SYSTEM (Certificate)
Date Attended:
April 2018
BODY LANGUAGE (Certificate)
Date Attended:
May 2013

Hobbies

  • Fishing
  • Shooting sport
  • Camping
  • Hiking/backpacking
  • Scuba Diving
  • Gym
  • Travelling