SALES COORDINATOR (GCC SOUK & RETAIL)
GYMA FOOD INDUSTRIES LLC
Total years of experience :19 years, 10 Months
RECEIVE & PROCESS GCC CUSTOMER ORDER/LPO
MONITOR/ FOLLOW UP ORDER STATUS
REQUEST & RECEIVED MONTHLY CUSTOMER SALES & STOCK REPORT
PREPARE MONTHLY STOCK ANALYSIS
SEND MONTHLY ORDER PROPOSAL
PROCESS POSM & COUNTER REQUEST
MONITOR OUT OF STOCK TO ENSURE PRODUCT AVAILABILITY
COORDINATE TO ALL DEPARTMENTS REGARDING CUSTOMER ORDER
Responsible for handling all the return documents received by the return warehouse.
Checking of correct item & accurate cutting mention in the return documents.
For return invoices, checking of items declared based on its attached product list.
Checking of the correct reasons given by, of why it was returned & the decision on what to do to the return item after credit note was done, till its updation in the excel file.
Preparing of the top sheet or excel file & arranging all the return documents before giving it to the finance & accounts department for the preparation of credit notes.
Monitoring of credit notes & making follow-up for unprepared credit notes.
After credit note was done, responsible for checking each cutting, based on the actual return item.
Ensure that all mistake credit note was return for correction.
Know how to check in the AX, credit notes that was done twice or double entry.
Responsible for the everyday OOS (Out Of Stock) REPORT both for Dubai & Egypt’s OOS.
For the OOS REPORT, giving reasons for every back order items, checking why it was back order & how much it affect the daily sales.
Responsible for the monthly KPI of both OOS for Dubai & Egypt branch & CREDIT NOTES KPI.
Know about items EMC, how it exceed & become back order.
Involved in the quarterly and yearly physical inventory of all the items inside the warehouse.
Know how to prepared JAFZA entry/gate pass.
Know how to transfer items to Export Warehouse from different warehouses.
Know how to understand item history in our AX SYSTEM, from when it was purchased, undergo production, to its sales transaction, till it was returned.
Encode the item details purchased by the procurement personnel & keep the file as part of their KPI.
Responsible for answering all the emails received in my Outlook regarding OOS & CREDIT NOTES.
A little understanding about export & import documentation.
Can understand simple Mirsal II online application.
Check Bill of Material document so that item can be entered in the system by production.
Input the daily attendance of our worker thru encoding their actual time in & out in the system.
Print the daily attendance of our worker thru work daily report (Plan).
Assist our worker inquiries regarding their daily attendance, salary, filed loans, & other benefits.
Input our workers leave forms & monitor their filed annual leave, paternity, bereavement, marriage & sickness to avoid unpaid salary during payday.
Follow up their filed loan and update their status in our benefits section.
Monitoring of our Ship Project’s/Block thru correct & proper in putting of man hour to every worker, during the encoding of their daily work report (actual).
Updating our worker regarding new company policy, memos, benefits & other information.
Do the daily sending & making of our Occupational Report, and file all documents properly
Perform reconciliation/x-reading & cash count, to every cashier before they leave the counter.
Do the store daily sales report, prepare cash deposit & make the cashiers daily exchange fund.
Balance the vault & the store revolving fund, secure the cash sales & other valuable items inside the vault.
Take in charge when the Store Manager is not present, do bank deposit & bills/coins exchange.
Ensure the smooth operation of the store all the time.
Make sure that all the staffs are always ready to serve & assist the customer.
Ensure that all the items are in the proper display thru refilling of stocks and updating the price.
Monitor the store high value items, reach the target sales, increase profit and lessen shrinkage.
Know how to display item, follow POG (plan o gram), execute monthly thematic promo, change hero display, print tag board, shelf tag, and arrange the store to become attractive thru power display.
Know how to perform Return to Vendor in the system, Branch Stock Transfer, Branch Out of Stock Ordering, know how to read product expiry, follow FIFO & prepare the store for the upcoming Physical Inventory.
During the absence of the store manager, attend the mall & manager meeting for our monthly promo.
As an officer in charge, make quick decision about store problems, and solve customer complain
SCAN IN THE POS ALL THE ITEMS PURCHASE BY THE CUSTOMER, COLLECT THE CORRECT PAYMENT EITHER CASH, DEBIT, CREDIT CARD, CHECK & VOUCHER. MAKE THE END OF THE DAY PROCEDURE & MAKE SURE NO CASH SHORTAGES & BIG OVERAGES OR ANY CHARGE DOCUMENTS TO AVOID, MEMORANDUM & CHARGES.
GIVE THE CUSTOMER MY BEST CUSTOMER SERVICE THAT I CAN OFFER.
SCAN IN THE POS ALL THE ITEMS PURCHASE BY THE CUSTOMER, COLLECT THE CORRECT PAYMENT EITHER CASH, DEBIT, CREDIT CARD, CHECK & VOUCHER. MAKE THE END OF THE DAY PROCEDURE & MAKE SURE NO CASH SHORTAGES & BIG OVERAGES OR ANY CHARGE DOCUMENTS TO AVOID, MEMORANDUM & CHARGES.
GIVE THE CUSTOMER MY BEST CUSTOMER SERVICE THAT I CAN OFFER.
