Mary Grace Bero, Housekeeping Company

Mary Grace Bero

Housekeeping Company

Housekeeping Company

Location
Philippines
Education
Bachelor's degree, Mass Communication
Experience
10 years, 9 Months

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Work Experience

Total years of experience :10 years, 9 Months

Housekeeping Company at Housekeeping Company
  • Denmark
  • December 2012 to January 2015

• Prepare breakfast for the host family
• Clean the house such as vacuum, tidying, wash and dry clothes
• Walking the dog
• Playing with the children and keeping them safe
• Cooking every Tuesday, and Thursday
• Prepare set up table for dinner, fix the kitchen and rest
• Babysit some evenings if needed
• Working hours 20-35 hours Monday-Friday

Management Trainee at Fagioli Coffee Club
  • Philippines
  • November 2007 to October 2011

• Make sure all the staff is proficiently trained to improve service efficiency and profitability.
• Handled property functions on daily basis to ensure best performance and persistent upgrading in customer service, employee proficiency and performance, marketing, property ambience and income.
• Reporting to the supervisors regarding the status of the raw material stock
• Maintained the best possible standards regarding services including maintenance cleanliness, sanitation and other facilities.

Secretarial at Marist School Marikina City
  • Philippines
  • May 2005 to September 2007

• Check grades encoded by the teachers and prints Grading Sheets for their deliberation
• Encodes reports, inter-office communications and similar matters
• Receives letters and messages and forward them to concerned personnel / offices
• Dealt with guest complaints by giving them a solution
• Transfers respective calls to the concerned person of the departments
• Maintains confidentiality of classified information at all times
• Perform other duties that may be assigned by the unit head

Service Crew at Greenwhich Kcc
  • Philippines
  • November 2002 to November 2003

• Cashiering and entertaining customer’s need and request
• Delighting customers by giving them fast and friendly service
• Maintained personal records of prepared dishes.
• Greeting customers while offering super customer service attention, taking, assembling and presenting food orders, requesting and receiving payment, operating the cash register
• Assisting new crew members in learning their new job skills
• Checking equipment to ensure that it is in proper working order, letting the management team know if there might be a problem.
• Well informed regarding state approved hygiene standards and policy
• Demonstrated ability to handle work accurately during rush hours and ensuring timely billing and order delivery
• Track record of delivering high quality customer assistance from greeting till cleaning up the table after the guests leave
• Able to recommend deals side orders and meals for minors from the deals menu to facilitate the guests and promote products.

Service Crew at Jollibee Gaisano
  • Philippines
  • June 2001 to June 2002

• Received the customer orders from the cash counters
• Preparing and serving the ordered food to customers
• Makes sales report before end of the shift
• Maintain the station clean and organize according to Jollibee Standards.
• As a service crew in Jollibee, I must always jolly, attentive and fast.
• Providing Effective and Exceptional service customer’s.

Education

Bachelor's degree, Mass Communication
  • at Notre Dame of Dadiangas University
  • March 2005