Human Resources Officer
Aspire Katara Hospitality
مجموع سنوات الخبرة :18 years, 1 أشهر
Duties & Responsibilities:
Recruitment:
• Draft and place advertisements
• Receive and acknowledge applicatons.
• Source candidates through social medias, headhunters, recruitment agencies.
• Assist in shortlisting candidates.
• Coordination of interviews.
• Participate in the interview process as requested.
• Respond to candidate’s queries.
• Draft and issuance of relevant documents such as Job Offers, and Job Description to selected candidates.
• Liaise with the PRO for the issuance of the work visa of selected candidates
• Direct communication with recruitment agencies from interview to the deployment of selected candidates.
• Arrange flight booking and airport pick up for onboarding employees.
• Process service agreements & renewals for local & international recruitment agencies.
• Track and monitor staff completion of their probationary period, and process the recruitment fees if requires.
Administrative:
• Prepares Job Offers, Employment Contracts, Contract Addendum, PAF’s for employees.
• Documentation relating to Promotions, Increments, Resignations/Terminations, Performance Evaluation.
• Prepares internal and external letters such as: (Disciplinary, Termination, Confirmation of Appointment, Employment Certificate, Bank Termination, etc.
• Track and monitor probationary period, ensuring performance reviews are completed as required issuing confirmation letters to successful employees.
• Received and process casual staff request for management's approval
• Maintain and update monthly reports includes and not limited to:(Recruitment Report, Manning Report, Leavers Report, Promotion Report, Casual Staff Report)
• Process documents to obtain the required departmental signatures.
• Keep proper filing and record of employees and HR-related documents for easy retrieval.
• Schedules HR meeting and prepare the minutes of the meeting.
• Filing.
• In coordination with the Sr. HR Executive, updates the staff budget and organizational charts for any staff movements such as resignation/termination, promotion, transfers, etc.
• Act as focal point of contact for general HR queries, provide advice on HR processes and escalate queries/issues directly to HR Manager as necessary.
December 1, 2020 to present
(Promoted and transferred in the Catering Project for FWC2022) Human Resources Officer
June 20, 2018 to November 30, 2020
Payroll:
• Create position and manages new employee’s profile in the system (OASYS).
• Encode complete records of new joiners personnel-related data (personal information, compensation & benefits, leave, medical information, etc.) in the system (OASYS) and
ensure all employment administration requirements are met.
• Update personnel-related data both and electronic formats (OASYS) for any Benefit Adjustment, Promotion, Inter-department transfer, termination and resignation
• Maintain and update staff roster and pull out attendance report during the cut-off period in the system (OASYS) for verification and approval by the department head.
• Submit the required payroll related documents to Finance for new joiners, promoted, transferred and any benefit adjustment, termination and resignation.
Recruitment:
• Receive and acknowledge staff recruitment request forms from the Department Heads.
• Talent acquisition - identifications of suitable candidates though the use of external
channels such as LinkedIn, Bayt and internal referrals.
• Receive and acknowledge applications
• Assist in short-listing candidates
• Coordination of interviews
• Participate in the interview process as requested
• Do reference check for shortlisted candidates
• Respond to candidate’s queries.
• Act as the primary officer for the creation of job offers and act as the liaison with internal
stakeholders to ensure that job offers are approved as per company policy.
• Liaise with the PRO for the issuance of the work visa of selected candidates.
• Liaise with the PRO for QVC appointment for nationals from Philippines, India, Sri Lanka,
Pakistan, Nepal and Bangladesh
• Liaise with recruitment agencies from interview process to the deployment of selected
candidates.
• Liaise with recruitment agencies for overseas direct candidate for deployment procedures.
• Arrange travel logistics such as flight booking and airport pick up, quarantine hotel booking (if applicable) for onboarding employees.
• Process service agreements & renewals for local & international recruitment agencies.
• Track and monitor staff completion of their probationary period, and process the
recruitment fees if requires as per the recruitment service agreement.
Coordination and Support:
• Act as the primary point of contact for all general HR queries, provide advice on HR processes and escalate queries/issues directly to Management where necessary.
• Custodian of Company Petty Cash Float of up to QR 5, 000/- for General HR requirement & Staff medicals fees.
• Maintaining and coordinating with the Public relation officer for the Issuance and Renewal of Staff Health Cards, QID permits, and staff exit permits.
• Monthly notification to Department heads & employees for the renewals of Employees residency.
• Raise necessary PRFs and liaise with the finance for approval.
• Monitoring and maintaining up to date records of official visas and residence permits.
• Maintaining Staff Annual Performance record.
• Maintaining Management Educational Assistance records (Tuition Fee).
• Overseeing and maintaining records for the Staff Repatriation process until employee exit
from country.
• Complete all HR administration for confirmation of employment, promotion variations,
transfers etc.
• Assist in a secretarial function, with the disciplinary process, from coordinating in
investigation meetings to support as required.
Duties and Responsibilities:
Administrative:
• Answer, screen and forward incoming calls to designated colleagues and provide basic information if required
• Receive and sort daily mails, deliveries/couriers
• Schedule meetings and update appointment calendar of the Managing Director
• Monitor and requisitioned office supplies and materials required for both office and outlets
• Performs procurement jobs such as researching, inquiring and follow up on the suppliers as per the company's demand
• File Management
HR Assistant:
• Assist the HR Manager on recruitment such as and not limited to:
• Design and maintain job postings on social media sites and websites
• Shortlist candidates and schedule them for personal/skype interview
• Draft Job Offers and prepares other HR-related documents
• Staff orientation
• Focal point of the staff and assist them on the day to day queries
• Participate in payroll-related works such as checking the attendance sheet against the biometric system report, monitors any leaves and absenteeism during the payroll cut off period, updates the Payroll in the WPS, and prepares to payslips for the staff.
Assistant Manager BCBG MAXAZRIA/ KAREN MILLEN / VERSACE COLLECTION / VERSACE JEANS
Duties and Responsibilities:
• Responsible for staff monitoring, motivating, and training.
• Executing weekly and monthly reports.
• Maintain and utilize the store performance file.
• Monitors KPI's in order to achieve targets.
• Monitor and report any store maintenance problems and keep informed of job completions and delays.
• Delegate jobs to the staff and do follow-ups and make sure there is always teamwork within the team.
• Oversee and monitor all store files and ensure up to date paperwork is used and filled out correctly. • Responsible for consistent delivery of a high standard of customer service.
• Maintain and evaluate the key performing indicators of the business.
• Handle customers' complaints & finding accurate solutions.
• Quality control of products delivered.
• Physical count Inventory.
• Frequent cash sales and petty cash check-ups
• Duty roster arrangements.
• Effective display of products in a showroom and give maximum exposure.
• Regularly coordinate with Marketing Department for price availability of existing products and check on new product arrival.
• Sales Inflation and/or Fluctuation monitoring. • After Sales Service follow-up.
• Coordinates directly coordinates with Fashion Retail Manager and brand manager.
• Manager Reliever for other affiliated high-end fashion shops such as Karen Millen, Versace Collection, Versace Jeans and Pinko.
Assistant Manager Trainee
Karen Millen Landmark Shopping Mall
Remza Business Trading Company
December 2010 to March 2011
Duties and Responsibilities:
• Responsible for staffs monitoring, motivating and trainings.
• Executing weekly and monthly reports. Maintain and utilize the store performance file.
• Monitors daily sales in order to achieve targets.
• Coordinates with the brand manager
• Monitor and report any store maintenance problems and keep informed of job completions and delays.
• Oversee and monitor all store files and ensure up to date paperwork is used and filled out correctly.
• Responsible for consistent delivery of high standard of customer service.
• Maintain and evaluate the key performing indicators of the business.
• Handling customer complaints & finding accurate solution
• Quality control of goods delivered
• Physical count Inventory
• Frequent cash sales and petty cash check ups
• Duty roster arrangements
Sales Staff
Karen Millen Landmark Shopping Mall
Remza Business Trading Company
December 2008 - November 2010
Sales Staff:
• Gives excellent customer service to the customers.
• Makes replenishments daily.
• Ensures every item have tag price and alarms.
• Closes everyday sales transactions and makes the necessary reports to be given to the back office.
• Reports any issues in the shop to the managers.
• Helps the manager in checking the deliveries received and prepare it for display.
• Makes sure shop floor and stockroom is organized.
Sales Staff
BCBG Girls Landmark Shopping Mall
Remza Business Trading Company
November 2007 - November 2008
Duties and Responsibilities:
• Gives excellent customer service to customers.
• Promotes the product to the customers.
• Makes replenishments daily.
• Ensures every item has tag price and alarms.
• Closes everyday sales transactions and makes the necessary reports to be given to the back office.
• Reports any issues in the shop to the managers.
• Helps the manager in checking the deliveries received and prepare it for display.
• Makes sure the shop floor and stockroom is organized.
Secretary
Mayor's Office
Municipality of Labrador Pangasinan
Philippines
February 15, 2006 - September 10, 2007
Duties and Responsibilities:
• Prepare and manage correspondence, reports and documents
• Organize and coordinate meetings, conferences, travel arrangements
• Take, type and distribute minutes of meetings
• Maintain schedules and calendars
• Arrange and confirm appointments
• Handle incoming mail and other material
• Set up and maintain filing systems
• Communicate verbally and in writing to answer inquiries and provide information
• Liaison with internal and external contacts
• Operate office equipment
• Answer telephones and give information to callers.
• Greet visitors and callers, handle their queries, and direct them to the appropriate persons according to their needs.
• Coordinator/ Customer service-oriented.
Tertiary: Bachelor of Science In Accountancy Major in Accounting (Graduate) University of Pangasinan, Dagupan City Pangasinan Philippines November 2004
Secondary: St. Columban's School High School Diploma Labrador, Pangasinan March2000
Primary: Lawis Elementary School Elementary Diploma Lawis Labrador Pangasinan March 1996