Service Delivery Manager
Hewlett Packard
مجموع سنوات الخبرة :23 years, 1 أشهر
Manage different teams across Business Intelligence area of Application Management Group under our biggest account (customer) with the spans of 190 people and 7 managers that reports to me.
Ensure that all SLAs are being met, financials are healthy and that all internal/external escalations are properly handled.