Mary Jefrosyne Cruz, Front Desk Receptionist

Mary Jefrosyne Cruz

Front Desk Receptionist

Saleh Al Hamad Al Mana Co.

البلد
قطر - الدوحة
التعليم
بكالوريوس, Management
الخبرات
16 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 1 أشهر

Front Desk Receptionist في Saleh Al Hamad Al Mana Co.
  • قطر - الدوحة
  • أشغل هذه الوظيفة منذ ديسمبر 2019

Receive and welcome guests as they enter the showroom. Create a positive first impression by presenting a professional appearance. Handle incoming phone calls in a professional manner. Maintain a thorough knowledge of the company in order to accurately route incoming calls and take and relay messages. Distribute incoming emails. Provide clerical backup support. Undertake additional related duties as required.

Sales Specialist cum Admin Assistant في Livart Interior
  • قطر - الدوحة
  • أشغل هذه الوظيفة منذ سبتمبر 2018

-Greeting and Directing Customers or Visitors and new staff to the organization.
-Answering and directing phone calls to relevant staff.
-Responding to questions.
-Sorting and Distributing mails.
-Improving engagement with merchandise and providing outstanding customer service.
-Operating cash registers, managing financial transactions and balancing drawers.
-Achieving established goals.

Restaurant Manager في Goldilocks Bakeshop Inc. Espan
  • الفلبين
  • أبريل 2013 إلى يونيو 2018

-Doing administrative duties such as filing, generating reports and presentations.
-Setting up for meetings;
-Reordering of stocks and supplies;
-Sorting Mails;
-Shift Management .
-Monitor and supervise Store Crew,
-Ensure the profitability of the store,
-Ensure the strict implementation of the standard operating procedures .
-People development,
-Sales monitoring and improvement,
-Food cost control,
-Food safety and quality management

Customer Service Associate في Bank of the Philippine Islands
  • الفلبين
  • مايو 2007 إلى مايو 2012

-Welcome clients or visitors by greeting them in person or on the telephone.
-Answering or referring inquiries.
-Verify and validate peso/dollar over-the-counter transactions.
-Receive cash and checks for deposit and disburses cash to clients for withdrawals or check encashment.
-Ensure completeness on signature on documents and verify the validity of presented checks.
-Verify authenticity of notes received. Probing a client who wants to open an account,
-Verifying authenticity of clients ID's and documents presented

الخلفية التعليمية

بكالوريوس, Management
  • في University of the East – University of the East - Caloocan
  • أبريل 2007
دبلوم, Secretarial
  • في New Era University
  • يناير 2002

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Specialties & Skills

Management
Customer Service Oriented
Services Sales
Sales skills
Local Store Marketing
CUSTOMER RELATIONS
LOTUS NOTES
MARKETING
MICROSOFT EXCEL
MICROSOFT OFFICE
MICROSOFT POWERPOINT
MICROSOFT WORD
MONITORS
COST CONTROL
ADMINISTRATION