Admin Manager - Customer Development
Randstad working for Unilever Pvt Ltd
Total years of experience :11 years, 6 Months
Administration and Management of the Customer Development Centre Insight, Innovation and Collaboration.
• Support general office maintenance like, housekeeping, pest control, hygiene, electrical and mechanical, sanitary and plumbing, space management, minor repairs (Carpentry, masonry, furniture, painting etc)
• Coordination in Category Management sessions, Joint business plans and JDA, Virtual Reality and Retail Lab facilities.
• Draft administrative and legal documents and reports, including letters, correspondence, emails, memos, and PowerPoint
• Calendar management on outlook ability to interact and manage schedules with Senior Executives.
• Ensure Payment processing in Ariba Account System for all works carried by local & global Vendors/Partners and to check suppliers’ bills and forward only authorized bills to accounts dept for payment. Vendor contract, Renewal of contracts, AMC of contracts, Bills verification, Bills certification, Followup of Bills
• Assist in Documentation related to company operations (Purchase Orders, invoices, Expense statements) financial management/Tracking of all company department expenses
• Creation and generation of standard reports - High degree of proficiency with standard packages like Excel, word, Power-Point etc
• Maintain Store management of products and details for products required during different brands Category research study
• Arranging facilities setup during Customer Meets (Reliance/Tesco/Big-Bazaar/ Hyper city) and VIP meets (Annual Global Meet) and being a part for smooth function and operations
• Ensure proper checking of Travelling, Conveyance, and Telephone/Mobile Phone Exp bills etc, ensure control and timely payment of the same after approval of the competent authority
• Maintain and replenish inventory, check stock to determine inventory levels & anticipate needed supplies, verify receipt of supply, Co-ordinate with agencies, organizations and groups
• Booking the Venue, arranging for any specific requirements, Food and Beverages, venue payments and follow-up
• Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant
• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance
• Order and purchase equipment and supplies
• Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety
• Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness
• Ensures food quality, cleanliness, and guest satisfaction
• Manages the employees and activities of the restaurant, Schedule staff hours and assign duties
• Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance
• Maintain database, as well as accept all incoming business related calls and guest queries.
• Maintain files and inventory of Stationary material.
• Assist the Manager in documentation work.
• Assist the Operational Manager during World President Organization (“WPO”).
Business Administration with specialisation in General Management
Degree from university of Mumbai Major - Sociology
Including all Departments in Hospitality and specialised in Guest Relation.
