Mary Joy Chavez, Sales Executive / Admin Officer

Mary Joy Chavez

Sales Executive / Admin Officer

Chairmen Hotel Doha

Location
Qatar - Doha
Education
Bachelor's degree, Hotel and Restaurant Management
Experience
3 years, 7 Months

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Work Experience

Total years of experience :3 years, 7 Months

Sales Executive / Admin Officer at Chairmen Hotel Doha
  • France
  • December 2012 to June 2014

• Chairmen Hotel Doha (Efil Group) Doha, Qatar
(Sales Executive / Admin Officer) December 2012 - present

Duties and Responsibilities:
• Responsible for Preparing All Kinds of Letter's and internal memos.
• Responsible for All office files & Responsible for Preparing
Quotations.
• Responsible for Preparing Daily, Monthly & Yearly Sales Report
• Maintains relationships with clients by providing support,
information, and guidance; researching and recommending new
opportunities; recommending profit and service improvements.
• Must act as a bridge between the company and its current market and future markets.
• Display efficiency in gathering market and customer info to enable
negotiations regarding variations in prices, delivery and customer
specifications to their managers.

Receptionist at Chairmen Hotel Doha
  • France
  • August 2011 to December 2012

• Chairmen Hotel Doha (Al Mohdi) Doha, Qatar
(Receptionist) August 2011 -December 2012

Duties and responsibilities: • Meet and greet clients and visitors.
• Maintain and develop good relationship with customers through personal contact or meeting via telephone
• Answered customer's queries and concerns.
• Booking tickets and travel arrangements
• Sorting and distributing mails
• Creating invoices, filing receipts and dealing with all financial
documentation

Philippines (Secretary) at Caloocan Gas Corp. Quezon City
  • April 2011 to June 2011

• Caloocan Gas Corp. Quezon City, Philippines (Secretary) April 2011 - June 2011

Duties and Responsibilities: • Keeping up-to-date contact details (i.e. names, addresses and telephone numbers) for the management committee and (where
relevant) ordinary members of the organization.
• Filing minutes and reports
• Compiling lists of names and addresses that are useful to the organization, including those of appropriate officials or officers of
voluntary organizations.
• Keeping a record of the organization's activities
• Keeping a diary of future activities
• Potters Ridge Hotel, Tagaytay, Philippines

Personal Development at Ortigas, Philippines
  • November 2010 to November 2010

Ortigas, Philippines
November 2010
• Personal Development
University of Rizal System
Philippines
March 2008

Front Office Shift Leader at Caloocan Gas Corp. Quezon City
  • July 2010 to October 2010

(Front Office Shift Leader)
July 2010 - October 2010
Duties and Responsibilities:
• Greet, register and assign rooms to guests of hotels
• Verify customer's credit and establish how the customer will pay for the accommodation
• Contact housekeeping or maintenance staff when guests report
problems
• Make and confirm reservations.
• Issue room keys and escort instructions to bellhops
• Keep records of room availability and guests' accounts, manually or using computers
• Perform bookkeeping activities such as balancing accounts and conducting nightly audits.
• Post charges such those for rooms, food, liquor or telephone calls to ledgers manually or by using computers
• Compute bills, collect payment and make change for guest
• Record guest comments or complaints, referring customers to managers as necessary.

• Intern: Sitio Lucia Garden Resort Hotel & Training Center
Receptionist / Reservation Asst.
Completed 300 hrs
Bulacan, Philippines

• Intern: Gerry's Grill Bar & Restaurant
Completed 300 hrs
Quezon City, Philippines

• Intern: Potters Ridge Hotel
Front office Asst.
Completed 600 hrs
Tagaytay, Philippines
Seminars Attended:
• "The Barista Basics"
Gloria Jean's Coffee
2nd level East Wing, Main Entrance
Robinsons Galleria

Education

Bachelor's degree, Hotel and Restaurant Management
  • at University of Rizal System
  • January 2011

• Bachelor of Science Major in Hotel and Restaurant Management University of Rizal System, Philippines Attended: 2007 - 2011

Specialties & Skills

CLIENTS
QUOTATIONS
RECEPTIONIST
SALES EXECUTIVE
SALES REPORT
TELEPHONE