Shift Supervisor
Americana Food Company
Total years of experience :14 years, 7 Months
1. Lead each shift by delegating duties, assigning tasks, and following up with all team members
2. Purchase products from the warehouse
3. Making transactions and reports through Oracle system
4. Daily inventory
5. Maintain cleanliness and organization throughout the restaurant
6. Manage time effectively and meet all job responsibilities
7. Maintain a positive work environment for employees and guests
8. Handle and resolve customer’s complaints
1. Greet customers and communicate with them with a view to determine their order
2. Take customer’s orders and punch them into the restaurant order database
3. Ensure that correct order has been punched in
4. Take payments and tender change
5. Service customer’s requests and complaints and make sure that any serious complaint is brought to the notice of the Restaurant Manager
6. Create and maintain cash reports at the end of each day
1. Welcome guests and greet them cheerfully, offer them seats and drinks
2. Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments
3. Guide guests about general location of rooms and various blocks in the building
4. Hear and resolve complaints from customers and public
1. Prepare and manage correspondence, reports and documents
2. Arrange and confirm appointments
3. Prepare vouchers, travel orders, memoranda and reports
4. Facilitate/fill up forms for land titlings
5. Verification, encoding data entry
6. Accommodate clients and provide their needs
7. Prepare all computer related works
1. Handling incoming calls, incoming/outgoing mails
2. Organize and coordinate meetings, conferences, travel arrangements
3. Set up and maintain filing systems
4. Operate office equipment
5. Document/Data Controller
6. Prepare vouchers/travel orders/reports and all computer related works
7. Assisted/inventoried/verified properties of the company
4 year course Bachelor of Secondary Education (BSED)
