Mary Wachera Kariuki

Duties and Responsibilities

•Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
•Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
•Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
•Ensures availability of merchandise and services by approving contracts; maintaining inventories.
•Secures merchandise by implementing security systems and measure.

Duties and Responsibilities
•Record all necessary paperwork for future reference instructed by Management.
•Ensure all paperwork is reconciled, checked and updated regularly.
•Implements monthly random security spot checks.
•Drives Sales to ensure that Business Plan is met or exceeded, through effective visual merchandizing stock and the highest levels of customer service.
•Ensures a consistent quality office experience for all the customers by displaying focused attitude through training and motivating a Team.
•Creates and maintains office environments through brand and retail standards as set.
•Organizes regular team briefing sessions to communicate company information and store sales/performance.
•Monitor and develop a strong team through utilizing customer service training, product knowledge training and constant motivation.
•Provide ongoing coaching and on the job training with all matters related to security for all employees to increase staff awareness.
•Complete stock takes in an organized and timely manner.
•Ensure that IT errors are communicated to IT dept. and followed up
•Approves all customer documents as per company policies.
•Complete rotes subject to the business needs.

a wide knowledge on products this helps in up selling of products.
•Develops enthusiastically satisfied customers all of the time.
•Maintains Quality store operations.
•Contributes to store profitability.
•Takes responsibility to learn all store procedures.
•Follows standards for merchandising, stocking, rotating and storing products.
•Performs cleaning tasks in accordance with the duty rosters and cleaning standards and works as a store team member.
•Regularly communicates store and partner concerns with store manager in an effective manner.