WAITRESS
FOOD AND BEVERAGES
مجموع سنوات الخبرة :3 years, 5 أشهر
FOOD AND BEVERAGES WAITRESS
Brenellikris Restaurant 23 April 2011 - 07 June 2013
• Must understand all aspects of the training manual and use as reference when necessary
• Must listen and respond to customer complaints (acknowledge, apologize, act)
• Must maintain proper suites policies/procedures and dress code at all times
• Perform standardized opening and closing suites procedures (as outlined in the staff training manual) during each shift
• Must work well individually and as part of a team
• Must maintain high standards of cleanliness and acceptable levels of suites appearance at all times
• Required to work weekends & weeknights and on occasion be available to cover shifts
• Be knowledgeable about suite rental contact information, any specials/features, and other event day/night information
• Must carry out all other duties as delegated by the Suites Coordinator or F&B Supervisor
BERJAYA HOTEL On-the-Job Training
Makati City, Philippines 26 Dec. 2011 - 25 Feb. 2012
Main Kitchen
Duties and Responsibilities: • Check daily reservation for the shift-service operation
• Prepare and check quality of mis-en-place for daily use
• Responsible to check quality of the cooking ingredients, food decorations and marination of meat, chicken and beef
• Responsible for decorative item such as vegetable carving, dough showpiece
• Practice and perform all cutting techniques
• To make special decoration for VIP guests
• Reports to the Executive Chef
Hotel Operation Seminar Healthy Baking Workshop
Bayview Park Hotel Manila Art of Floral Designing
Ermita Manila, Philippines Exhibit of Table Set-up and Gowns for Debut
University of Pangasinan - Philippines
PIZZA HUT Service Crew
Pangasinan, Philippines 15 November 2009- 22 December 2010
Duties and responsibilities: • Welcoming the guest by greeting them with smile and eye contact
• Bring them to their respective tables, presents menu, and suggest choices that delights their tastes and preference
• Communicates directly with guests, receive and places orders and handles payments
• Ensuring quality food and drinks are delivered to our customers on time
• Constantly visiting the guests tables to ensure that they are having a great experience
• Able to serve the guest in accordance with his demands and requests
• Handles bills at the end of the day
• Maximizing sales opportunities by suggestively offering to try other products
• Ensuring that all products are within shelf lives and maintain correct storage conditions for all food as per hygiene standards
• Does all mis-en-place according to the whole day of service requirements
2008-2012 Bachelor of Science in Hospitality Management University of Pangasinan Dagupan City, Pangasinan
2002-2006 Bayambang National High School Bayambang Pangasinan
1996-2002 Puerto Galera Central School Puerto Galera, Oriental Mindoro