waitress
Ginza Restaurants
Total des années d'expérience :16 years, 8 Mois
• Great guests and make them feel comfortable.
• Learn menu items and be able to describe them appropriately to guests.
• Take beverage and food orders.
• Deliver beverages and food in a timely manner.
• Check-in with guests to ensure that everything is going well.
• Clear dirty dishes from table.
• Refill beverages throughout the meal.
• Deliver guest’s bill and thank them for dining at the restaurant.
• Work with other servers and be a team player.
• Greeting and welcoming customers directing them to their preferred seats.
• Present menu to customers; assist them in making their order.
• Check with customers to ensure that they are enjoying their meals and take action to correct any complaints.
• Making fresh juice, fruit salad and coffee for the guests.
• Prepare tables for meal including setting up items such as linens, silver-ware and glassware.
• Prepare Bills, collect money from customers and issue correct change.
• Ensures that tables are clean and orderly by directing the setup prior to meal hours and cleaning table area after meal periods.
• Demonstrates technical selling skills and product knowledge in all areas.
• Reviewing and evaluating weekly achievements.
• Balancing the daily account at the end of each day.
• Handle daily sales from other La Vita outlets, counter check and enter the figures in the sales book and handle the money to accounting manager.
• Monitoring the restaurants activities and takes corrective action as requested to ensure guest satisfaction.
• Ensuring that all guests’ requests, inquiries and concerns are responded to promptly.
• Welcoming customers and showing them where to sit.
• Taking customer order.
• Setting the restaurant and maintaining the cleanliness of the area.
• Inform customers of our daily specials.
• Issue check, collect payment from customers and handle to the Cashier
• Attend to customer complains and brought them to manager attention