Customer Service Executive
Ministry of Education
Total years of experience :9 years, 11 Months
- Attest Certificates.
- Receive equivalency applications.
- Inform customers about the requirements for their applications.
- Issue schools' certificates for customers.
- Submit completed applications.
- Organize workshops for different organizations.
- Train employees in MOE new Centers (Al Ain and Al Dhafra).
- Member in services development team.
- Media Monitoring.
- Microsoft Office: Word, PowerPoint, Excel and Outlook.
- Design work (business card, bookmark and an advertisement).
- Communication plan for an awareness campaign.
- Knowledge about Corporate Social Responsibility (CSR).
Types of leaders, strategic planning approaches, primary vs secondary research, solving problems and creativity in work.
Public speaking, organizing conferences and events, writing press releases, contacting media to cover events and internal and external communication of the institution.
