Secretary to the Director General
International Hospital of Bahrain
Total years of experience :11 years, 9 Months
Secretary to the Director General
Patient Care & Administration Continuing Education Centre
• Assisting the Director General in daily working activity
• Preparing monthly Patient Service Report (New Patient Statistics, PSI Patient Survey Index)
• Arranging the meeting schedule, agenda, minutes of the Patient Service Committee.
• Nursing & Continuing Education/Training - Coordinator
Sept. 16, 2011 - up to present International Hospital of Bahrain
Manama, Bahrain
March 2012 - Sept. 2012 Secretary to the Medical Director
Medical Office Department
• Assisting the Medical Director appointments, meetings, tasks.
• Preparing internal and external correspondence (e-mails, letters)
• Arranging the meeting schedule, reports, agenda, and minutes of the following committees: a. Patient Family Rights Committee
b. FMS (Facility Management & Security) Committee
c. Biomedical/Equipment Committee
d. Operation Theather Committee
e. Joint Medico Admin. Meeting
f. Charity and Legal Committee
• Arranging doctors clinic appointment and blockings.
• Preparing the doctors duty rotas and on-call schedule.
• IHB Health Plans Approval
• Updating Task/Policies & Procedures
• ACHS (Australian Council of Healthcare Standards) Accreditation
• NHRA National Health Regulatory Authority - Inspection
HR Secretary - HR Department
• Handling and arranging Board of Directors Meeting, arranging the schedule, reports, agenda and minutes of the meeting.
• Updating the job description
• Pre-screening and assisting on interviews of job seekers.
• Creating Departamental Organizational Chart
• Keeping and updating confidential files (contracts and salary scales)
• Preparing correspondence, job/salary offers, advertisement, arrival of staff, flight reservations, and other HR related jobs.
• Conducting, arranging and updating trainings like General Orientation Programs, and Annual Training Programme.
Sept. 06, 2009 - Sept 14, 2010 Secretary/ Sales Coordinator
Merwebhotel Central Doha - Qatar
❖ Assisting Sales & Marketing Manager on the daily task of the Department operation. Submitting Sales Report, Competition analysis (room occupancy & room rate)
❖ Prepares & organize contracts and distribute accordingly.
❖ Create promotions & advertisment (flyers & email campaign)
❖ Coordinates with the Sales & Marketing Team for the promotions, rates for the hotels and with other Hotel Departments.
❖ Assisting guest/clients for hotel inspection/show around.
❖ Provide extensive administrative and office support (appointments, meetings, agenda/minutes/business correspondence/HR related works)
❖ Updating the Sales Department of the current market by reading the newspaper (cut outs/clippings) . Competition Hotel to be updated with the new promotion.
❖ Marketing Strategies/Telemarketing
❖ Room Reservation & Group Blockings.
Feb. 07 2005 - Jan. 2006 Secretary for Sales & Marketing Department
Chelsea Tower Luxury Hotel Apartment
Chelsea Group/Crimson Hotel Group
P.O. Box 118049 Sheikh Zayed Road Dubai, UAE
❖ To assist with daily administrative duties required. Responds to all telephone, fax, mail, and email inquiries about Chelsea Tower and to provide accurate, detailed and personalized information about the rates and other packages.
❖ Coordinates all aspects of each reservation (including corporate bookings, group booking and individual reservation), sending confirmation.
❖ Handling all inquiries and complaints in a patient, professional and competent manner.
❖ Maintaining, updating, and expanding our customer database and assist with the coordination of all corporate communications.
❖ Provide extensive administrative and office support for sales office, including Executive Assistant Manager and sales personnel
❖ To be up-to-date on all rates, packages, events, policies and details of Chelsea Tower Hotel Apartment.
❖ Assisting and welcoming guests/clients for a show around.
Dec. 2004 - Feb. 05, 2005 Secretary
HADEED EMIRATES CONTRACTING COMPANY/
AL GHAITH SALES & SERVICES
Rm. 308 White Crown Bldg.
Sheikh Zayed Road, Dubai
♦ Providing administrative support, maintaining records and databases.
♦ Preparing correspondence, keeping and updating.
♦ Attends and screens all incoming calls and visitors.
♦ Organizes and maintains a proper paper & electronic document filing system to facilitate easy access and retrieval of specific document/file.
♦ Coordinates with external entities like travel agency, courier company, hotels, restaurants, car rental etc. booking apointments, reservations.
♦ Schedule appoitments, meetings, and coordinates with the office staff, attends such meetings and prepares minutes.
August 2002 - Jan. 2004 Office Administrator
MODERN TECHNOLOGIES INC.
6th Floor A. Cuevas Tower Condominium
Taft Ave. cor P. Gil Malate Manila
♦ Managing the day to day operations of the office with full supervision
♦ Reporting directly to the President and submitting reports Dubai thru e-mails and other form of communication, for the over-all efficient operation of the business
June 2000 - July 2002 Operations Manager
RUBIES INTERNATIONAL MANPOWER SERVICES
Suite 316 & 317 Gedisco Center A. Mabini St. Manila
♦ Responsible for managing the day to day activities in the office. With initiative, flexibility & resourcefulness with a drive for efficiency and effective management.
♦ Overseeing and distributing the work flows to my co-worker. With organizational skills to prioritize assignment and work effectively under pressure.
♦ Systematizing and upgrading the work load in the office.
♦ Standing as a legal representative in charges from OWWA/POEA/NLRC.
♦ Overall in charge of the Operation of Business with a goal to deploy OFW in their destination as soonest possible time without any delay.
June 1998 - April 2000 Exec. Secretary/Project Coordinator
ANCHOR INTERNATIONAL MANPOWER SERVICES INC.
1020 St. Jude Bldg. Gen. Malvar St. Malate, Manila
♦ Provide secretarial/clerical services to administrators; schedule appointment, book meetings, maintain database, type and edit correspondence, maintain and organize contracts and other documents.
♦ Taking/screening all telephone calls by listening carefully, completely, and accurately.
♦ Handles all documentation/communication for our Foreign Employer, labor office, visa processing and applicants. Which also include booking of flight for the deployment of workers abroad.
Sept. 1997 - May 1998 Inventory Clerk/Stock Clerk
Hua-Ho Department Store
Kiulap, Brunei Darussalam
♦ Daily sales tracking and reporting.
♦ Create and update stock report for inventory.
Jan. 1996 - Sept. 1997 Accounting Clerk
PERT/CPM Manpower Exponents Co. Inc.
F. Agoncillo St. Ermita Manila
♦ Responsible for accounts payable and receivable.
♦ Handles and monitoring checks, deposits and withdrawals.
♦ Prepares checks, vouchers for the disbursement such as payroll, rentals, petty cash and other expenses.
♦ Prepares all the report for collection, receivable, disbursement, and financial statements.
ADAMSON UNIVERSITY, Manila - March 1997 Bachelor of Science in Secretarial Administration (BSSA) Major in Computer Secretarial Education.
