مشهور نورالدين

part of a highly skilled and experienced team
· Troubleshooting software tools in Bulk System.
· Handling Service Errors and Exceptions
· Prepare &Send SMS text messages using our desktop software
· Manage multiple Bulk SMS user accounts
· Communicate with STC & INTIGRAL Directors by email and other messaging applications.
· I am in close contact with the customers, agents and service providers
· Prepared and verified the Daily & monthly reports.

Leading &managing the technical front office team.
Following Up, analyzing and escalating all faults reported by the NOC Team.
Calling out the Field Technicians /sub Contractors with work order for all the faults &activities.
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Motorola 2 G huawei 3 G

• Configurations and Operations of 2G Networks
• Regular duties and responsibilities:
• Creating and expanding Motorola BTS's .
• Implementing changes - Reparanting BSS & sites, New Systems on the BSCs & RXCDRs, Minor & Major Sites Expansion…. Etc.
• Develop Unix Programs and Java tools that are necessary for the daily work & improving the work procedures.
• Perform BSS Database Parameters Optimization.
• Implement Software upgrade
• Configure New Links \[ MTLs, XBLs, ….etc \]
• Keep the BSS Database