IT. Manager
Sheraton Montazah Hotel
Total years of experience :12 years, 7 Months
manage Information Technology Department capital expense budgeting, planning a strategy
Handled the Information Technology Service contract management at the location
ensure compliance of IT policy, procedures and standards are consistently applied.
Translate and to coordinate computer needs into solutions.
Good communication with the head office and system providers to obtain high quality of service for hotel employees and guest
Ensure potential interruptions to hotel business are voided or minimized.
Coordinating activities with other departments in order to facilitate the achievement the hotel goals
Ensure all PC's have virus protection software loaded and operational and manage virus software updates, to ensure that all PCs are maintained as per Hotel and Company policies and procedures.
Establish and maintain an IT audit of all hardware and software in the hotel.
Ensure all system and hardware is properly maintained on a regular basis as per standards
Ensure timely backups are performed, verified and stored.
Ensure databases and guest histories are correctly secured.
Provide and implement systematic solutions