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Masrufa Tasnim, Customer Care Executive

Masrufa Tasnim

Customer Care Executive

ajkeardeal.com

Location
Bangladesh
Education
Diploma, Diploma In Web And E Commerce
Experience
0 years, 8 Months

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Work Experience

Total years of experience :0 years, 8 Months

Customer Care Executive at ajkeardeal.com
  • Bangladesh
  • August 2015 to March 2016

Attracts potential customers by answering product and service questions; suggesting information about other products and services.Maintains customer records by updating account information. Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.

Education

Diploma, Diploma In Web And E Commerce
  • at Daffodil Institute of IT
  • November 2014
High school or equivalent, Business Studies
  • at BAF Shaheen College, Dhaka
  • June 2012
High school or equivalent, Humanistic
  • at Mosjid Mission Academy, Rajshahi
  • February 2010

Specialties & Skills

Customer Service
+Endorse 1
Microsoft Office
+Endorse 1
Customer Service
+Endorse 1
Customer Relationship Management
+Endorse 1
Project Management
+Endorse 0
Digital Marketing
+Endorse 0
Sales
+Endorse 0
Sales
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Social Business
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Languages

English
Intermediate
Bengali
Native Speaker

Training and Certifications

Freelancing (Training)
Training Institute:
Daffodil Institute of IT
Date Attended:
December 2013
Duration:
11 hours

Hobbies

  • Main interests in Reading Books and Magazine, Attending different IT & Telecommunication Seminar & w