Mathankumar Mohandass

Providing support via remote online or direct visitation to end-users.
Providing Training End User for Computer & Internet Operation for Prevention of Cyber Security
Windows server 2016 installation, Active Directory administration
Windows Server Group Policy & Administrative Templates Administration
Domain User System Event log Monitoring with help of Audit Policies
Manage Local Area Networking; structure cabling and termination, WAN Configuration with ISP
Deskjet/Laserjet Printer and Photocopier Machine Configuration, Network Sharing and Troubleshooting
VOIP Telephone Configure and Maintaining
Microsoft Office 365 & G SUITE Administration( Email account creation for new user upon request , maintain, )

❖ Monitor the operation and security of all computers and networks as
directed by the Senior IT Admin and IT Manager.
❖ Act as point of contact and provides helpdesk and technical support to
users and related personnel; software and hardware troubleshooting,
break-n-fix, including branch and zonal offices.
❖ Set up workstations; desktops and laptops, data sharing network
printers and install necessary application software.
❖ Manage Local Area Networking, structure cabling and termination,
WAN Configuration with ISP
❖ Carry out documentations and other administrative works such as IT
Assets, inventory, Monthly Utilization, and other IT related reports
❖ Solves common and recurring technical issues, in a timely and
professional manner using knowledge base and research references
and promotes unnecessary expenses, such as upgrades and repairs.
❖ Symantec endpoint protection updating and maintaining to
strengthen IT security