Susan Mathew, Project Coordinator

Susan Mathew

Project Coordinator

netBIOS Technologies Pvt. Ltd

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Computer Application
Experience
7 years, 11 Months

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Work Experience

Total years of experience :7 years, 11 Months

Project Coordinator at netBIOS Technologies Pvt. Ltd
  • India
  • December 2004 to December 2009

netBIOS Technologies Pvt. Ltd 2004 - 2009
A leading Information Management Company based in India, with sales & support offices spread across Middle East, Various parts of Asia, US and Europe

Project Coordinator
 Involved in Coordinating projects from inception to completion of Web sites and Internet-based application development and ERP solutions
 Handled over 300 separate Internet projects with CMS for over 150 clients in multiple industry verticals.
 Allocation of assignments to the team members and other departments(Content writers, Graphics, Programmers, Support and Sales) with fixed timelines and ensure that the timelines are met.
 Identify, analyze, prioritize, mitigate and communicate project risks.
 Monitored clients’ requirements and ensured best quality-oriented customer services including IT support
 Post project completion customer service by handling customer queries and resolved customer grievances
 Detail-oriented, self-motivated, flexible, and has the ability to prioritize varied workload.

Office Administrator at RDX Interactive
  • India
  • April 2001 to January 2004

RDX Interactive 2001 - 2004
A Web based development Company based out of the Info park in Cochin

Office Administrator
 Prepares reports, presentations, memorandums, proposals and correspondence
 Supervising the work of office juniors and assigning work for them
 Schedules appointments and meetings for executives and upper level staff
 Ensuring office procedures and systems operate efficiently by managing staff schedules
 Tracks office supply inventory and approves supply orders
 Assists in the preparation of department budgets and expenses


Linguistic Abilities • English, Hindi and Malayalam

Education

Bachelor's degree, Computer Application
  • at Indira Gandhi National Open University
  • March 2010

Indira Gandhi National Open University 2010 Advance Diploma in Computer Application

Bachelor's degree, Mathematics
  • at Maharajas College, MG University
  • April 1997

Maharajas College, MG University 1997 Bachelor of Science - Mathematics Personal Dossier • • • Passport No: H6939520 valid till 15 May 2020 • Current Visa: Resident - Dependent Visa • Address: 38/1661, Nellikalayil House, Vennala P.O, Kochi, Kerala, India - 682028 • Current Address: Flat # 701, La Vista 7, Dubai Silicon Oasis, Dubai, United Arab Emirates

Specialties & Skills

Project Collaboration
Customer Interactions
APPLICATION DEVELOPMENT
CLIENTS
DETAIL-ORIENTED
PROJECT COORDINATOR

Languages

Hindi
Expert
Malayalam
Expert
English
Expert

Hobbies

  • Cooking,Travelling