ماثيو Wright

* Adhering to safety procedures and ensuring a secure environment for both aircraft and persons on board.
* Exceeding personal annual/daily quotas for onboard products sales.
* Generation of weekly / monthly progress reports based on company policies for onboard standards of which are submitted for approval to senior crew members.
* Key in clear and direct communication with ground staff and airport personnel to ensure a safe and efficient transaction of passengers.
* Assisting senior crew and PSA’s in in-house procedure updates.

* Multi-million dollar stock handling; transportation of vessels across the GCC region.
* Physically maintained, stripped and rebuilt/restored yachts around the UAE.
* Responsible for procurement of equipment/tools for projects.
* Team involvement of all sizes, taking on different roles and responsibilities.

* Initiated and maintained regular contact with international vendors to ensure on-time milestone achievement, and ensure that documentation was supplied in accordance with the purchase order and SDI (supplier data index).
* Reviewed documentation from vendors to ensure cover sheet information (revision, company document number etc) was accurate and complete before distributing approval.
* Circulated documentation in-house, enforced project approval cycle times and maintained records in conjunction with DCC.
* Obtained and reviewed Vendor Weekly Progress Reports and updates production schedules, and circulated in-house, extracting and highlighting particular issues.
* Built up friendly and effective relationships with both vendors and colleagues from all departments.
* Worked with minimal supervision, escalating issues only when necessary.
* Assembled documentation for archiving and verified contents in company storage warehouse.

* Front line role in which being able to adapt to new environments and varying situations is key.
* Stock check, requisition stock and expedite orders to ensure that not only does the stock get to the customer in good time but that it is up to standard.
* Coordinate repairs between customers and national repair centre, using the live status tracking report. Handle customer dissatisfaction, skilled in conflict management.
* Solicit and receive information from vendors on the latest stock available, enabling me to buy in the latest technology before our competitors. This means having good communication skills and relationships with vendors to ensure successful partnerships between us and our vendors.
* Maintain contract files according to O2 standards.
* Train new staff.
* Participate in New Product Forums in order to promote new products to customers.
* Rewarded for bringing in the most SME (business contracts) 3 months running.